Application Support Engineer
Coventry, Warwickshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Kapsch Trafficcom Transportation SA
back plans, performance tuning and testing. Requirements: Higher education with IT background (University degree is an asset). Minimum of 3 years of experience in the area of application management in complex environments (ideally in the area of intelligent mobility solutions). Solid knowledge and certification in ITIL v4. Knowledge of Linux and SQL. Business fluent in English (both … and orchestration platform. Experience with the transition of legacy environments into PaaS/SaaS oriented architectures. Responsibilities : E2e responsible for support services delivered to customers within telematics and traffic management business. Leads ITIL functions in charge of (INCM, CHM, PRBM, etc.), fulfils respective contractual deliverables per account. Establishes and maintains credible, professional relationships with clients, internal business lines, and … team/across the entire organization. Takes vital lead role in the on-boarding of new clients and creation of new services and operations models. Provides input to commercial change management and supports upselling opportunities Our requirements : Minimum 6 years' experience at service management positions. Advanced knowledge of ITIL (ITIL v3/v4 certification is an asset More ❯
Employment Type: Permanent
Salary: GBP Annual
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