7 of 7 Permanent Customer Experience Jobs in Warwickshire

Salary: £53,000 - £59,000 DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity … for you! We are looking for a talented General Manager to join our Samsung Experience Store in Stratford Role Summary: As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance … Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers. Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide More ❯

passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Data Engineer to join their Customer Relationship Centre team. As a Data Engineer you will play a key part in enabling data-driven decision-making by building and maintaining robust data pipelines, integrating customer … insights. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. You will work closely with analysts, developers, and operational teams to support customer experience initiatives. Responsibilities of the Data Engineer will include: • Design, build, and maintain scalable data pipelines to support customer service operations • Migrate and modernise legacy data systems … to cloud-based solutions • Integrate data from CRM systems and customer touchpoints into cloud platforms • Ensure data quality, consistency, and availability for reporting and analytics • Collaborate with Data Analysts to deliver actionable insights • Develop and maintain documentation for data architecture, workflows, and processes • Troubleshoot and resolve data-related issues, ensuring minimal disruption to service operations • Support automation of reporting More ❯

With a dual emphasis on strategic planning and day-to-day digital operations, this role bridges the gap between long-term growth initiatives and the efficient delivery of online customer experiences. Key Responsibilities: Stock Management: Monitor and manage stock levels across the digital business, ensuring timely and accurate stock replenishment Demand Forecasting: Develop and implement demand forecasting models using … optimising stock levels and improving forecasting accuracy Collaboration: Work cross-functionally with digital, commercial, DC teams, and supply chain teams to ensure alignment between stock levels, promotional plans, and customer demand Process Optimisation: Implement and maintain systems and processes to improve stock turnover rates, reduce dead stock through clearance proposals, and optimise the digital stock replenishment cycle Technology & Data … and technologies to streamline digital workflows and drive efficiency in operations Supply Chain Dynamics: Knowledge of supply chain dynamics, inventory control, and demand planning best practices Digital Operations Management: Experience managing end-to-end digital operations, understanding product lifecycle management and operational impact of dynamic digital trade activity Forecasting: Proven experience in stock management, inventory forecasting, or supply More ❯

and recyclable thermoplastics Issue Resolution & Quality: Lead root cause analysis and resolution of engineering issues during development and post-launch. Support warranty investigations and continuous improvement initiatives. Knowledge/Experience Bachelors or Masters degree in Mechanical Engineering, Automotive Engineering, Materials Science or related discipline. Strong experience in automotive exterior systems, with a focus on bumper engineering. Strong knowledge … CATIA V5), PLM systems (e.g., Teamcenter), and CAE validation processes. Proven leadership in cross-functional teams and supplier management. Excellent communication, project management, and problem-solving skills. Preferred Attributes Experience with premium or performance vehicle programs. Familiarity with injection moulding, painting, and assembly processes for exterior trim. Knowledge of pedestrian protection systems and active safety integration. Passion for innovation … sustainability, and delivering high-quality customer experiences. In return for bringing your expertise to our business we offer a competitive salary along with excellent benefits including: Pension Scheme We match employee contribution up to 5% of salary 25 Days Holiday Private Health Care Tata Jaguar Land Rover Privilege Scheme - up to 20% off new JLR vehicles Group Income Protection More ❯

is a contract position until 1st September 2026. Umbrella Pay Rate: £21.71 per hour. We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre Team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment. You will be responsible for … live service performance, managing resources in real time and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to Coach and Guide Team Members daily to enable to the centre to deliver the best service possible. A key part … will involve supporting the modernisation of the CRC's Workflow Management System, transitioning from legacy platforms to a more Advanced Workforce Management Ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable. Key Responsibilities Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day. Resource Management: Adjust staffing More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯