IT Service Delivery Manager
- Hiring Organisation
- Amtis Professional Ltd
- Location
- Warwickshire, Hampton Magna, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £60000/annum
Manager - Warwick (Hybrid – 2 days on-site pw) Salary: c. £60,000 + benefits Experienced IT Service Manager to lead service delivery and vendor management, working in an end user environment where the majority of IT services are outsourced. You will be managing key managed service providers (MSPs) during …/KPIs and drive continuous improvement Build strong vendor relationships and handle escalations Lead governance forums and optimize contractual commitments Align processes and coordinate incident management About You Experienced in ITIL, ideally V4 Strong experience in service management and vendor governance Skilled in multi-supplier environments with ...