3 of 3 Permanent Incident Management Jobs in Warwickshire

ServiceNow Platform Technical Design Lead (Snowhill, Birmingham, United Kingdom)

Location
Birmingham, Warwickshire, United Kingdom
This means examining existing processes, tools and team infrastructures to understand how we can create a model that has a standard approach to problem & incident management, change, ITIL and identifying and developing opportunities to enhance efficiency, productivity, and growth through the use of AI. What … doing Own and deliver analysis and strategic investment choices that underpin Service management s strategic transformation Accountable for assessment of requirements within BT Business Discuss and agree on relevant architectural framework and identify optimum design pattern to deliver scalable, reusable system components with limited customization . Decision Making - Gathers ...

Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom)

Location
Birmingham, Warwickshire, United Kingdom
understanding of network principles to troubleshoot faults within our infrastructure and look at how you can optimize performance, and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. … Skills You'll Need To Succeed You will be fully conversant and comply with Change Management processes and the supporting governance. You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team. You will have extensive experience ...

2Site Reliability Engineering Specialist (Snowhill, Birmingham, United Kingdom)

Location
Birmingham, Warwickshire, United Kingdom
achieve our high ambitions. We are seeking a driven technical leader to join the unit. This role will specialise in system administration and server management with a curious approach towards automation. Candidates will be required to leverage their expertise in system administration and use software to transform … network principles to troubleshoot network faults within our systems and look at how you can optimise performance and enhance security across our infrastructure. Incident Management and Resolution: Be prepared to support a 365x24/7 callout, providing third line technical resolution covering an extensive range of technologies. Customer ...