ICT Acute Customer Engagement Engineer
Warwick, United Kingdom
Innovate Healthcare Services
and remotely. This includes installing and maintaining IT equipment, supporting network infrastructure, and offering hands-on help across departments. Additional responsibilities of this important role include mentoring colleagues, documentation management, equipment lifecycle management, and ensuring security protocols are being followed. About us As a growing company, Innovate has a range of benefits and opportunities to enable individuals to … user estate using industry-recognised remote access tools and software. Assess, allocate, replace, upgrade, and transfer ICT equipment as appropriate to support operational needs and lifecycle management. Contribute to Knowledge Management by creating and updating comprehensive system and process documentation using best practice standards. Assist in the development and maintenance of service documentation as defined in the Service … needs, including the ability to adjust or interrupt planned work to address urgent issues. Mentor junior team members and staff seconded to support core ICT activities, providing guidance and knowledge transfer as required. Clearly and effectively communicate complex or technical ICT issues to non-technical staff, suppliers, and peer groups. Undertake additional duties to meet the evolving needs and More ❯
Employment Type: Permanent
Salary: £28090.00 a year
Posted: