2 of 2 Permanent Problem Management Jobs in Warwickshire

work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacity management, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to simplify … infrastructure, enhance security, improve reliability & performance, avoid costs, scale & expand, prevent legacy, meet new requirements, or address emergent problem statements. This post is in Advanced Analytics Division : This team utilise artificial intelligence, data exploitation and data science to drive efficiencies and add further data intelligence into the department's decision making. This role is embedded within a data science More ❯

crucial role in delivering that mission. We're on the lookout for a high-performing Incident Manager to join our IT Operations Team and help take our IT service management practices to the next level. If you thrive in fast-paced environments, love solving complex challenges, and want to make a real impact, we want to hear from you … teams to optimize alerts and ensure early incident detection. Work closely with third-party vendors to ensure timely incident resolution. Participate in our on-call rota for Major Incident management, ensuring 24/7 coverage. Drive proactive problem management by identifying trends and implementing preventative measures. Champion continual service improvement across the Technology, Business, Product, and wider … community. The Person Proven experience in a similar role within a large-scale, complex organisation. Strong knowledge of IT service management frameworks. Exceptional communication skills to navigate high-pressure situations and keep stakeholders informed. Ability to lead cross-functional teams with a calm and decisive approach. Experience with JIRA (or similar tools) to manage tickets and track progress. Analytical More ❯