Software Support Analyst
Coventry, Warwickshire, United Kingdom
ParentPay Group
Software Support Analyst Application Deadline: 31 August 2025 Department: Customer Support Employment Type: Permanent - Full Time Location: Coventry, UK Reporting To: Elizabeth Ambrose Description As a Software Support Analyst (internally known as Service Desk Analyst), you will be the first point of contact for all customers regarding software related issues. Requests will come through … updated at all times on the progress and resolution of issues that they have logged. • Build strong relationships creating a positive customer experience at all times • Keep abreast of software developments and ensure any gaps in knowledge are addressed. • Attend internal and external training courses relevant to company products, as required. • Follow all standard processes and procedures and implement More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: