IT Support Analyst
- Hiring Organisation
- OneSchool Global
- Location
- Warwick, Warwickshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £30,000 per annum
Provide responsive technical support to campuses and the Regional Support Office via remote tools, phone, email and service tickets. Diagnose, troubleshoot and resolve hardware, software and system issues across Windows devices, peripherals and classroom technology. Manage incidents and requests through the IT service management platform, ensuring timely resolution … clear communication. Install, configure and support end-user devices and software, including laptops, desktops and AV equipment. Administer Microsoft 365 services, including Azure AD, Intune and Exchange. Support onboarding and offboarding processes, including account setup, device preparation and access management. Assist with software deployment, device lifecycle management ...