system monitoring, escalate issues, and maintain uptime. Document procedures, workflows, and user guides for colleagues. Work with cross-functional teams to translate business needs into technical tasks. Support UAT cycles and contribute to training materials for end users. Experience & Skills Required: 1–3 years’ experience in IT support, ERP support, or service desk. Basic SQL knowledge and understanding of More ❯
s critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all … HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and … Applications (Oracle Human Capital Management/Oracle HCM/Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using More ❯
s critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all … HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and … Applications (Oracle Human Capital Management/Oracle HCM/Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using More ❯
s critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all … HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and … Applications (Oracle Human Capital Management/Oracle HCM/Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using More ❯
Hampton Magna, Warwickshire, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone … be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and … in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM/Fusion HCM/HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone … be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and … in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM/Fusion HCM/HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. More ❯
Woodloes Park, Warwickshire, UK Hybrid / WFH Options
Telent Technology Services Ltd
Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone … be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and … in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM/Fusion HCM/HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. More ❯