1 of 1 Permanent Business Intelligence Jobs in Waterlooville

Drive continuous improvement through service standards, documentation, and best practices Take ownership of complex customer issues and ensure timely resolutions Build and manage team structures that scale with the business Collaborate with internal stakeholders to maintain high levels of customer satisfaction Oversee HR processes including recruitment, onboarding, and team development Present insights, analysis, and business cases to senior … stakeholders Contribute to strategic planning and align team goals with broader business objectives Support change management and champion cross-functional collaboration What Were Looking For: 5+ years of experience in a similar role within tech, payments, fintech, or IT support Proven leadership skills with experience managing support functions across multiple teams A strong customer-first mindset with excellent stakeholder … support operations Commercially astute with the ability to manage performance and identify risks Excellent communicator with strong analytical and problem-solving skills Proficient in Microsoft Office, especially Excel; Power BI knowledge is a bonus A positive, flexible attitude and the ability to thrive in a fast-paced environment What We Offer: Hybrid working model with 25 days annual leave + More ❯