1 of 1 DemandTrendPermanent Support Analyst Jobs in Waterlooville

Company description: ClearCourse Job description: 1st Line Support Analyst Location: Waterlooville, Hampshire Company: ClearCourse – Swan Retail Salary: Competitive, plus excellent benefits Hours: 37.5 hours per week (rota includes weekends & Bank Holidays) ClearCourse is a UK-based technology group that provides innovative software and integrated payments solutions. Through our portfolio of specialist platforms, we help businesses in multiple sectors … Future-Proofed, Approachable, Integrity, Responsible – and we’re committed to creating a brilliant business with the best products and people. Role description We are looking for a 1st Line Support Analyst to join our Support team in Waterlooville. This role is the first point of contact for our customers, ensuring that queries are resolved quickly, efficiently, and … professionally. You’ll be working with our bespoke EPOS systems, taking ownership of support tickets, troubleshooting issues, and delivering an excellent customer experience. This is a full-time, office-based role that will require weekend and Bank Holiday work on a rota basis. Key Accountabilities Act as the first point of contact for customers via telephone, email, and ticketing More ❯