6 of 6 DemandTrendPermanent Customer Experience Jobs in Watford

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We are the beating heart of our UK business and comprise a … network of cutting-edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same. About the role … delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support More ❯

This opportunity is available at all Apple Stores across the UK. Please make a formal application via this page and we'll be in touch if your skills and experience match our requirements. Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that's unlike any other. … As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customising recommendations to enrich their lives.In this role, you will be working on a … weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction. Strong interest in technology, particularly Apple products, and agility at learning new products and features. More ❯

hand with key stakeholders to shape strategies that fuel sustainable growth. Your day-to-day responsibilities will see you evaluating new investment opportunities in brand development, platform enhancements, and customer experience innovations. Partner with Technology and Marketing teams to develop long-term strategies that drive digital growth across eCommerce and retail technology channels. Evaluate digital pricing structures, promotional … on technology investments. Provide financial input into brand development and digital roadmap planning, ensuring all initiatives are grounded in commercial reality. Maintain comprehensive insight into trading performance by analysing customer behaviour analytics, channel metrics, and shifts in the competitive landscape. Influence strategic decisions by delivering compelling commercial insights that align with evolving technology trends and customer needs. Build More ❯

Orlight is a leading British lighting manufacturer, delivering premium architectural lighting solutions across residential and commercial markets. With our B2B (orlight.com) and B2C (orlighthome.com) platforms now central to our customer experience, we're investing in a digital leadership role to own and evolve our websites, aligning every user interaction with the quality and performance of our products Role … from homepage design and product layouts to campaign landing pages and content areas Set and enforce design systems, web standards, and styling principles to ensure consistent branding and user experience across platforms Lead all visual implementation in HTML/CSS within a CMS environment — executing updates and mentoring others on standards and execution Analyse site performance and behaviour using … process improvements and AI-driven tools (e.g. image generation, layout ideation, GPT-assisted editing) to streamline output and reduce repetitive tasks What We’re Looking For 10+ years of experience in senior digital web design roles, ideally with ownership of full-site design and optimisation. A strong portfolio demonstrating end-to-end project leadership, from concept to live implementation. More ❯

their cutting-edge technology team, supporting applications that serve millions across the nation. The Role This is your chance to contribute to a major transformation programme that's modernising customer and retailer support systems at scale. You'll play a pivotal role in delivering and maintaining platforms such as AWS Connect, ServiceNow, and OpenText-ensuring they remain secure, efficient … and third-party providers, you'll act as a second-line technical expert-owning incident resolution, proactive maintenance, and application development support. Your work will directly contribute to enhanced customer experiences and improved support services across the UK. Your Responsibilities Provide technical support and second-line incident resolution for a suite of customer and retailer-facing applications. Partner … using ITIL practices. Monitor performance, analyse trends, and implement preventative solutions. Contribute to the design and delivery of application roadmaps with a focus on long-term business value. Your Experience Proven experience working within AWS and Azure cloud environments. Hands-on experience with telephony/call centre systems, including Amazon Connect. Strong background supporting platforms like ServiceNow More ❯

day Our client who are a well-established retailer are looking for a Product Owner to join their Digital Team on a contract basis. You’ll be working on customer focused projects around bookings and customer experience. You’ll need top drawer communication skills and be well versed in translating technical concepts for both technical and non-technical … stakeholders. You’ll need to be comfortable working in a flat structure as you’ll be the sole product person in this environment. You’ll also need previous experience in retail/hospitality or membership-based environments. Key Requirements: Proven experience as a Product Owner Excellent communication and stakeholder engagement skills Experience within booking or membership-based More ❯