1 of 1 Permanent Order Management Jobs in Watford

. You will act as a key link between customers, engineers, and internal teams, ensuring high-quality service delivery and accurate system management at all times. Key Responsibilities Dispatch Field Service Engineers in line with SLA requirements (including urgent work orders within tight timeframes) Manage service contracts, work orders … Coordinate preventative maintenance schedules, installations, and reactive service calls Process service billing including credit/debit notes and re-invoicing where required Order and coordinate delivery of spare parts to engineers and customers Maintain accurate and up-to-date customer and service records across CRM systems Liaise daily with ...