Helpdesk Manager / Service Desk Manager - £60,000 - £65,000
- Hiring Organisation
- Prize Placements
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Helpdesk Manager/Helpdesk Team Leader – Watford - £60,000+ HYBRID Our client is a Global market-leader and they are seeking an experienced IT Helpdesk Manager/Helpdesk Team Leader to lead a team of support engineers based both in the UK and China, whilst remaining actively involved … engineers, you will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous improvement ...