Senior / Lead Site Reliability Engineer
- Location
- Watford, England, United Kingdom
customer-facing systems during both normal operation and peak lottery events. The role combines hands-on engineering, incident leadership, and ownership of the SRE improvement backlog and reporting, working across platform, product, and operational teams. Objectives of the role Own reliability outcomes across services using SLOs, SLIs … performance optimisation: Latency reduction Throughput scaling Cost efficiency (AWS utilisation and associated log costs, observability license consumption) Backlog ownership & reporting Own and prioritise the SRE backlog, balancing: Reliability improvements Technical debt Automation opportunities to reduce/offload toil Produce structured reporting covering: SLO performance Incident trends and MTTR Platform ...