Operational Control Centre Manager (OCC Manager)
WS10, Wednesbury, Sandwell, West Midlands (County), United Kingdom
West Midlands Metro
friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for an Operations Control Centre (OCC) Manager to join our operations team. Job Summary: Reporting to the Head of Operations and Safety, the OCC Manager … will oversee the daily operations of the Operations Control Centre, ensuring efficient, effective and customer-focused management of a team of 21 individuals. The post holder will be responsible for maintaining high operational standards, implementing strategic initiatives, and fostering a collaborative team environment. As OCC Manager you … will be responsible for: Leading and managing a team of 21OCC staff, providing guidance, support, and development opportunities. Oversee the daily operations of the OCC, ensuring all processes and procedures are followed and developed where necessary to deliver excellence in the department. Devise and implement operational strategies to improve More ❯
Employment Type: Permanent
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