1 of 1 Permanent Proactive Management Jobs in Wembley

in promoting and improving the i4B brand and developing resident engagement, with a continuous drive to enhance tenant satisfaction. Principal Accountabilities and Responsibilities: Tenant Management & Customer Service: Be the face of the landlord, providing high-quality customer service, taking ownership of tenancy management and tenant requests, and managing … expectations. Supportive Tenancy Management: Provide accessible tenancy management to residents of the council-owned housing companies. Stakeholder Collaboration: Lead communication with stakeholders, delivering a seamless 'one team' landlord service, including setting up and managing professional meetings for complex issues. Record Keeping & Data Management: Maintain accurate, real-time … records of all resident interactions, holding other teams accountable for data accuracy. Proactive Tenancy Management: Use mobile working tools and adhere to health and safety and lone working requirements to promote proactive tenancy management. Digital Inclusion & Channel Shift: Support tenants in adopting digital channels for rent payments More ❯