2 of 2 Permanent CRM Jobs in West Bromwich

that informs decision-making, supports funding bids, and tells the story of our services. You will use tools like Halo (our case management system), Power BI, Excel, Donorfy (fundraising CRM), and Microsoft Forms to build dashboards, generate reports, and support service improvement. You'll also help shape how we collect and use data, working closely with frontline teams, managers, and More ❯

and high client retention Collaborate with internal teams (support, projects, payments) to deliver a seamless service Conduct UK-wide client visits as required Support multi-site expansion opportunities Keep CRM updated with client activity and pipeline About You Proven account management experience in EPOS or hospitality technology Strong relationship-building skills with commercial awareness Comfortable with UK-wide travel and More ❯