1 to 1 of 1 Permanent Google Jobs in West Drayton

and professional telephone manner Previous Service/Help Desk experience MS Office Suite (to include up to Office 365), Internet, email (Outlook - Exchange/Google mail), fault diagnosis, AD, AAD, Citrix & RDS Assist with assignment of calls Assist with call queues. Basic Hardware knowledge (HP platforms) Build knowledge of Bespoke … and understanding of VPNs Call ownership and monitoring Basic Exchange Administration Assist with Tablet Devices issues Assist with Mobile Device issues Working knowledge of Google Apps and MS Office 365 Knowledge of ITIL practices and processes Preferred Qualifications/Experience/Skills; MCITP Windows Server/Workstation Administration Microsoft Office more »