Customer Service Desk Shift lead
- Hiring Organisation
- Robert Walters
- Location
- West Drayton, Middlesex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £47,000 per annum
recruiting for a Service Desk Shift Lead to join a leading organisation on a 6-month fixed-term contract based near Heathrow . This is an excellent opportunity for someone with a strong customer service background and previous supervisory or team leadership experience to lead a small team … site role working a 4 days on, 4 days off shift pattern, covering both days and nights . What will you do? Lead, motivate and support a team of up to seven Service Desk Analysts, ensuring high standards of performance and customer service. Act as the first point of escalation ...