IT Support
- Hiring Organisation
- Cathcart Technology
- Location
- Milton, West Dunbartonshire, UK
- Employment Type
- Full-time
tight-knit support team within a tech company that's growing quickly. You should expect real variety: troubleshooting Microsoft environments, working on networking and internet issues, supporting cloud and UC technologies. You'll take full ownership of tickets, work directly with customers, collaborate with third-party providers, and head onsite … exactly that. You'll ideally have: ** Previous experience in an IT helpdesk or support role ** Strong communication and customer-facing skills ** Knowledge of internet technologies ** Experience with Microsoft-based operating systems and end-user troubleshooting ** Familiarity with UC or Microsoft Teams Direct Routing (a bonus, not essential) ** Good time management ...