Technology Support II
- Hiring Organisation
- 17918
- Location
- Charing Cross, West End, United Kingdom
maintenance and administration of Atlassian Cloud (Jira/Confluence). Execute user onboarding, offboarding, password resets, and MFA troubleshooting within Entra ID and Google Workspace. Monitor and troubleshoot security tools, including Netskope and Crowdstrike. Ensure all end-user devices remain compliant with organizational security policies. Assist the Lead … Service Desk or Technical Support role. Proven experience troubleshooting macOS in a corporate environment. Administrative experience in Atlassian Cloud, Google Workspace, and Entra ID. A foundational understanding of Data Loss Prevention (DLP) and web filtering concepts. Exceptional verbal and written communication skills, with the ability to explain ...