2nd Line IT Support Analyst
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- West End, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £40000/annum
manage support tickets, assigning and escalating where required. Act as the primary day-to-day liaison with outsourced IT support providers. Support and maintain Microsoft environments including Azure, Intune, Teams and SharePoint. Manage onboarding, offboarding, user accounts and access permissions. Support Microsoft 365 applications and wider … Support, Service Desk or Desktop Support. Strong troubleshooting skills across hardware, software and user support. Excellent communication and stakeholder management skills. Experience supporting Microsoft 365, Azure, MFA, Conditional Access and account management. Solid understanding of networking fundamentals including VPNs, DNS, TCP/IP and Firewalls. Experience supporting Windows ...