Central London / West End, London, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift … Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune … Exchange, WDS. File and folder security management. Smartphone troubleshooting. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift … Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune … Exchange, WDS. File and folder security management. Smartphone troubleshooting. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management More ❯
the ability to work independently and bring value through expertise. Responsibilities Troubleshoot and resolve technical issues independently, including technical implementations and problem-solving. Manage Microsoft 365 services, including Defender, Intune, Exchange, SharePoint, Teams, and Entra ID. Deploy and support network and wireless infrastructure using Cisco, Fortinet, Ubiquiti … with cybersecurity standards like Cyber Essentials or ISO27001 is a plus. Relevant certifications (e.g., Cisco CCNA, MCSA, MS SC-200, CompTIA Network+/Security+, Microsoft Fundamentals). Able to work well within a team Able to work independently, be responsible and able to use own initiative If this advert More ❯
