Technical Support Engineer - Remote
- Hiring Organisation
- Salt
- Location
- Central London / West End, London, United Kingdom
issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as the point of contact between the client and internal teams, ensuring the client is always closely informed … management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in French or German strong bonus. Experience working with Legal and Public Affairs/Communications teams is a plus Background in Account Management/ ...