2 of 2 Permanent QA Jobs in West End of London

functional programming patterns where appropriate. Build and maintain automated tests (unit, integration), and support test automation efforts. Collaborate with product owners, UX, QA, and other engineers in an Agile environment (Scrum/Kanban). Participate in code reviews, architecture discussions and pair programming. Troubleshoot and resolve production issues; contribute ...

reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven Improvement Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify trends, performance gaps, opportunities for improvement, and design appropriate action plans to uplift service quality … performance and development of individuals and teams against ambitious targets. Analytical skills, with the ability to interpret a range of data sources (dashboards, QA, customer feedback) to inform coaching and process improvements. Demonstrated ability to motivate, coach, and develop a diverse team skilled at recognising and nurturing emerging talent. Comfortable ...