1 of 1 Permanent Service Management Jobs in West End of London

operation of the systems, ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management, system health monitoring and a strong understanding of ITIL principles, incident management, and change control. About you Application & System Health Reporting: Monitor application … availability, performance, error rates, capacity). Provide regular reporting to leadership, highlighting system health, risks, and improvement opportunities. Maintain KPIs for system health and service performance, ensuring effective communication of trends and remediation actions. SaaS & Third-Party Platform Oversight: Manage lifecycle and operational support for all SaaS platforms ...