2 of 2 Permanent Service Manager Jobs in West End of London

member of BCG's Global IT Design Center of Expertise (CoE), you will be working to help define and design the delivery of service experiences for employees. You'll be responsible for the creation and evaluation of service design blueprints, research, quant behavioural measurement and the analysis … employee needs. We are seeking an analytical and experienced Service Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing value-creating, measurable and value creating service experiences. Key Responsibilities: Service Design: Develop service design blueprints and guidelines ...

discussion Attend client meetings as necessary Internal: Develop trusted relationships with Practice leads, Commercial teams, Operations, and Product Effectively liaise with other Operations Client Service team members, Operations, Commercial, Product, Research Science, and other support groups to ensure ultimate resolution and communication of inquiries Monitor and identify patterns ...