responsibilities - Customer Success Grad Scheme Support and learn from Heads of Onboarding and Customer Success on matters specific to the firm’s clients Own and project manage clientonboarding, including ensuring quality for customers Become a go-to expert in Marketing and the business's products, and provide ongoing client training on these Ensure … to get the best insights to customers You will be highly organised, able to work across multiple accounts with competing priorities Capable of producing high-quality presentation decks for client meetings, overall owner, and responsibility for getting contributors to provide content on time Effective verbal and written communication skills Benefits of the job - Customer Success Grad Scheme A starting … salary of £30,000 + bonus opportuinties One of the most dynamic and exciting working environments in London! Enrolment in the client’s Centre of Excellence – their new Learning & Development Graduate Programme! Competitive pension, work perks & health scheme, and much more Weekly lunch and learn sessions alongside other social events (Friday drinks, board game nights) If you're looking More ❯
skills to help clients unlock the full value of a powerful SaaS platform from day one. What You'll Be Doing Leading onboarding projects tailored to each client's unique needs and goals Coordinating with cross-functional teams including Sales, Product, and Engineering Delivering engaging training and onboarding sessions that build client confidence Managing … platform Supporting clients with data integration and system connections Communicating timelines, deliverables, and potential risks clearly and consistently Troubleshooting challenges to keep projects on track Building strong, long-term client relationships that promote satisfaction and loyalty Feeding client insights back into the product team to influence future development Monitoring implementation performance and sharing updates with internal teams What … They're Looking For Essential Experience: 3+ years in a Customer Success, Implementation, or Onboarding role (ideally in a SaaS environment) Strong technical acumen with experience in software configuration and setup Confident communicator with excellent presentation and relationship-building skills Familiarity with CRM and project management tools such as Salesforce, HubSpot, or Jira More ❯
work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic … manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases to the in-house … WCA/WFI and to include any product amendments and new clients. Managing the ASAF Automated feed sample system and ensuring new product additions are added and documented. Maintaining client records in CRM system. Conducting pre and post sales training on services via the web portal. Participating in team projects and effectively managing individual projects around improving the efficiency More ❯
Harrow On The Hill, Harrow, Middlesex, England, United Kingdom
Additional Resources Ltd
supporting a wide array of sectors with a focus on quality, efficiency, and long-term relationships. As an Account Manager reporting to Sales Manager, you will be overseeing key client accounts while managing vendor relationships and coordinating the full sales cycle from enquiry to resolution. This role offers … a basic salary £40,000 & OTE £75,000 and benefits. You will be responsible for: Handling quotes, bid submissions, and order backlogs with regular structured updates Leading on customeronboarding and ensuring smooth escalation handling Collaborating with internal departments to support customer expectations and account development Supporting order processing and contributing to weekly planning sessions Actively participating in … Account Manager (Reseller), Technical Internal Sales Representative or in a similar role. At least 5 years experience in in the IT Reselling industry (not Distribution). Have pre-established client base that can be actively brought into the role. Excellent communication and negotiation skills. Strong organisational and time management abilities. Skilled in Microsoft Office and modern productivity tools. Apply More ❯
Wembley, London, United Kingdom Hybrid / WFH Options
QBS Software Ltd
Account Executive We require a passionate, energetic, and motivated Account Executive who thrives within a lively sales environment and wishes to develop their sales career further within the IT sector. If you're looking to make the most of your More ❯