5 of 5 Permanent Customer Analytics Jobs in West London

Our Role The Analytics Manager will be responsible for ensuring all customer, marketing, and wider business customer-level analytics are scoped well, delivered accurately, on time, and to brief. Reporting into the Head of Insight & Analytics, they will be responsible for managing, motivating, and supporting the customer analytics team (currently 3, will be … the business. They will also need to work closely with marketing channel owners and business stakeholders across Retail, Property, Merchandising, Product, Digital, and Marketing to advise where data and analytics can help drive ongoing strategy, improve our propositions, and deliver more efficient marketing. The Analytics Manager is expected to be comfortable both being hands-on in DataBricks and … Power BI, executing analytics and helping build reporting, as well as communicating with the wider business to scope the right approaches to answering business questions, as well as cascading findings and recommendations. What youll be doing Be custodian of the Customer Data Platform (CDP) and manage data integrity of the data models, which are compiled to support Power More ❯

status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM … strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with some More ❯

status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM … strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with some More ❯

operating models, and technology blueprints that align IT strategy with business outcomes Strong grasp of TOGAF or equivalent frameworks Defining integration architectures connecting core platforms, policy admin systems, and customer touchpoints Experience with insurance-relevant regulations (Solvency UK, FCA Consumer Duty) Insurance Technology Depth: Hands-on experience with insurance vendor landscape (Guidewire, Salesforce Financial Services Cloud, or equivalent platforms … Understanding how cloud, data platforms, and AI enable transformation-underwriting automation, claims processing, customer analytics Proven ability to solution and implement tech-enabled platforms for Tier 1 insurance clients Leadership & Delivery: Led multi-disciplinary architecture teams through discovery, design, and delivery Comfortable presenting architectural strategies to senior stakeholders and defending technical decisions Commercially aware -spotting opportunities to grow More ❯

can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis) Create dashboards and reporting tools for marketing & sales Lead a HubSpot redesign (new customer structures & deal data tracking) Implement dashboard … months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact. More ❯