3 of 3 Permanent Customer Engagement Jobs in West London

looking for an experienced D365 Contact Centre Specialist to take a leading role in shaping and enhancing our client's customer engagement and contact centre capability. This is a permanent position with hybrid working across London and the Midlands, and open to candidates who prefer to work mostly … wider business goals. Drive the integration of omnichannel capabilities — including email, voice and live chat — working closely with relevant teams to deliver smoother customer journeys. Oversee and coordinate the configuration and optimisation of Teams Telephony to support reliable, unified communications across the organisation. Leverage Azure Communication Services to support ...

client is looking for a Client Support Specialist to join their team.This is a Homebased role Looking for someone with strong admin skills, customer service skills.Sales skills an advantageConfident on the phone, telesalesIT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses … from T1 to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success ...

timely data. Collaborate with marketing, operations, and product teams to deliver world-class partner experiences. Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners. Ensure operational excellence, such as disciplined CRM usage What … software marketplace and reseller ecosystem. Core Skills Strong commercial acumen, negotiation, and communication skills. Experience with channel sales, vendor management, and enterprise customer engagement. Experience with both long tail software sales and enterprise reseller engagement. Proficiency with CRM systems and sales reporting tools. Preferred Qualifications Bachelors degree in business ...