1 to 25 of 31 Permanent Customer Service Jobs in West London

Customer Success Manager IT Managed Services Salary: Up to £45,000 per annum Location: Harrow, London Hybrid Working Start Date: Immediate Job Type: Full-time, Permanent Working Pattern: Hybrid Harrow office, home working and client sites Industry: IT/Managed Services (MSP) An exciting opportunity has arisen … experienced B2B Customer Success Manager/Account Manager to join a growing Managed Services Provider delivering end-to-end technical services and support to businesses across the UK. This is a commercially focused customer management role combining account management, customer success and business growth . You will ...

Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead the customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial contracts. ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … reward those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority ...

team to support the smooth running of reception and telephone systems. Main duties of the job Manage front of house reception areas. Deliver excellent customer service. Communicate effectively, in a calm, professional and empathetic way. Produce work accurately under pressure in a busy environment. Have good keyboard skills … clinical and administrative systems. Prioritise tasks and working effectively as part of a team. Have a flexible approach to managing your workload and service requirements. About us Thameside Medical Practice is a small, friendly GP surgery located in Teddington, South West London. We look after the health needs ...

Role: Customer Technical Support Manager Contract: 6 Months (PAYE) Location: Feltham (some onsite requirement) We are looking for a Technical Customer Support Manager to support strategic Service Provider customers across the UK and Northern Europe. Acting as a trusted operational advisor, you will build strong customer relationships, coordinate technical and support teams, manage escalations, and help ensure critical issues are resolved quickly to maximise service availability and customer satisfaction. You will ensure delivery of excellent customer service and be the first point of customer contact for inquiries. Builds and maintain ...

Service & Maintenance Engineer Location: West London Employment Type: Permanent, Full-time Salary: Competitive, dependent on experience About the Role Our client is looking for an experienced Service & Maintenance Engineer to join their growing team, covering commercial and industrial sites across West London. This is a field-based role … . You will play a key role in ensuring systems remain operational, compliant with relevant British Standards and manufacturer requirements, and continue to meet customer needs throughout their lifecycle. The ideal candidate will have strong technical and fault-finding skills, a proactive approach to problem-solving, and excellent customer ...

Security Engineer – Service & Maintenance | £32,000 - £40,000 + Door to Door Travel Location of works: UK – specific area to be confirmed Salary Bracket: £32,000 - £40,000 DOE Industry: Security Systems Recruitment Partner: 4way Recruitment Ltd – Specialists in finding the right talent across the full spectrum of Fire … Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered with an established security systems provider to secure a permanent Security Engineer to join their growing engineering team. This is an excellent opportunity for an experienced Security Engineer looking for a varied service and maintenance ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … teams in the successful implementation and support of business-critical solutions. You will contribute to solution architecture, application customisation, integrations, upgrades, migrations, and continual service improvement initiatives. This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Role: Photocopier Field Service Engineer Location: North London/North West London/North East London Join a leading provider of IT, communications, and managed document solutions, renowned for delivering exceptional technical support to a prestigious client base across the London. This is an exciting opportunity for a skilled … Field Service Engineer to contribute to service excellence and customer satisfaction in a dynamic, team-oriented environment. Role As a Field Service Engineer, you'll be responsible for delivering professional, efficient support for MFDs and photocopiers. You'll work both independently and collaboratively, ensuring timely fault ...

provider customers, managing small to medium-sized software deployment projects from planning through successful delivery. This role coordinates cross-functional teams, including Imprivata employees, customer stakeholders, and third-party vendors, while overseeing project plans, schedules, budgets, resources, risks, and stakeholder communications. The ideal candidate has foundational project management experience … supporting software implementation or similar technology projects and is committed to delivering high-quality customer outcomes. As a customer-facing role supporting French-speaking clients, native-level fluency in spoken and written French is required , along with strong English communication skills; advanced German language skills are highly desirable ...

Repair Technician Uxbridge, London Warehouse Role Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access … state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Repair Technician is responsible for facilitating and conducting repair of Encore owned equipment and supports equipment transportation, scanning, tracking, internal billing and other warehouse functions. This position is responsible for implementing & overseeing quality ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!.? Job Description Here at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

summary We are delighted to offer an exciting opportunity for a Contact Centre Analyst (Fixed & Mobile Support) within the Trust's IT Service Desk. This role presents an excellent opportunity for a motivated, customer-focused individual looking to develop their technical skills and gain valuable experience within Digital … Main duties of the job As a Contact Centre Analyst, you will act as the first point of contact for IT-related incidents and service requests from colleagues across the Trust. You will be responsible for providing high-quality first-line support, ensuring issues are logged, diagnosed, and resolved ...

Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … Description This is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus, as well as excellent technical network and security knowledge. Duties & Responsibilities Support multiple clients across multiple technologies Mentoring of junior team members. Consult ...

loans. Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly $500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into … make our operations team dramatically more efficient Using data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volume Figuring out how best to use LLMs to intelligently aid with customer service, servicing, collections A/B testing ...

Assistant to join a busy and growing local business. This is an excellent entry-level opportunity for someone who enjoys a mixture of administration, customer contact and online work. You do not need extensive experience, but you should be confident using computers, have good attention to detail … company's online sales activity. The Role: Supporting general office activities, including answering incoming telephone calls and assisting customers Providing occasional support on a customer parts counter Helping prepare product information for a new website, including descriptions and photographs Reviewing and testing website content to identify errors, inconsistencies ...

brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment … role, with clear escalation paths Hands‐on experience with a modern DTC stack: Shopify, Klaviyo, Triple Whale, GA4, Microsoft Clarity, and Yotpo/Trustpilot Customer Reviews tool The chance to grow with the role as our DTC business scales across the UK, US, and global markets Hybrid working model ...

daily tasks, your teams well-being and individual goals, and working with the wider team on improvements that can be made in processes and customer interactions. As a Team Leader, you will act as a coach and conduct performance reviews along with weekly 1-1s with Support Team … Leaders. You will work closely with all other Team Leaders across teams in order to ensure that resources are fairly distributed for the best customer outcome that day. Additionally, the Team Leader role will require you to be in the loop with all company changes, roadmaps and the delivery ...

full-time, office-based position, Monday to Friday. We're unable to offer hybrid working for this role, sorry! Job responsibilities: Order Management: Processing customer orders and preparing quotes. Logistics Coordination: Booking transport with hauliers, tracking shipments, and making sure all delivery paperwork is spot on. Customer Service ...

with partner and distributor sales teams, coaching them toward long‐term, high‐value opportunities and strengthening a "winning together" culture* Build, trusted relationships with customer team members from C‐suite to plant‐level decision makers, positioning Rockwell as a strategic automation partner### The Essentials - You Will Have:* Bachelor … doing business and creating relations with decision makers such as Site Manager, EHS Manager, Operations Manager and Engineering Manager, C Suite* Experience leading the Customer Service Value Chain throughout the complete Sales Cycle* Commercial experience within industrial automation, digital transformation, or smart manufacturing environments* Experience in new logo ...

could potentially appeal to candidates searching for positions such as Senior AV Engineer, AV Engineer, Audio Visual Engineer, AV Installation Engineer or AV Field Service Engineer. As a Senior AV Engineer, you will be responsible for: Carrying out AV installation, configuration, testing and commissioning across high-end residential, hospitality … diagnostic skills across AV, control, networking and automation systems. The ability to read and interpret technical drawings, schematics and site documentation. Excellent communication and customer service skills, with the ability to liaise confidently with clients, contractors and project teams. Strong organisational skills and the ability to manage multiple ...

clients, and other contractors to ensure projects are delivered on time and within scope. Complete all required documentation, including commissioning records, test results, and service reports. Ensure all work is carried out in accordance with Health & Safety regulations and company procedures. Provide technical support and guidance to customers where … carrying out site surveys and producing accurate reports. Good understanding of relevant industry standards and best practices. Full UK driving licence. Strong communication and customer service skills. Ability to work independently and as part of a team. Desirable Skills Experience with multiple Warden Call manufacturers and platforms. Knowledge ...