Customer Service Engineer (2nd Line)
- Hiring Organisation
- ARM
- Location
- Twickenham, London, St. Margarets and North Twickenham, United Kingdom
- Employment Type
- Permanent
resolution Collaborate with the engineering teams, in the UK and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing … Your Experience Ideally have knowledge of public safety technologies First and/or second line support in an enterprise/Cloud-based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/ ...