5 of 5 Permanent Incident Management Jobs in West London

Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service … HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and … management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS,/UXMS Hardware: Cisco LAN/ More ❯

rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯

BTEC programmes Level 3 5, with the ability to engage 16-18 year old students. You will have knowledge and experience of two of the following: Cyber Security and Incident Management Cloud Storage and Collaboration Tools Networking and IT Service Delivery You will also have knowledge and experience of at least two of the following: Database modelling Database … implementation (e.g. MS Access) Project Management If you do not already possess a Level 5 teaching qualification recognised by the FE sector, the College will support you to achieve this. We may be able to offer sponsorship for this role. Notice for Recruitment Agencies: HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept More ❯

including check-in, configuration, and monitoring. Perform advanced monitoring and troubleshooting across IP networks (Arista, Net Insight), video encoders (Mediakind, Appear), and system infrastructure (Linux/Windows). Support incident management by investigating and resolving issues, producing detailed reports, and participating in post-incident reviews. Maintain and improve documentation, workflows, and infrastructure relating to the client-specific More ❯

connectivity experience is achieved through a creative & action-orientated attitude to implement and manage support strategies and operational processes for new and existing services to include partner on-boarding, incident management Establishing and maintaining strong client relationships internally and externally through collaboration & inclusiveness, using the power of diverse teams & individuals working together to deliver outstanding performance. Creating, developing More ❯