3 of 3 Permanent Incident Management Jobs in West London

Customer Service Engineer (2nd Line)

Hiring Organisation
ARM
Location
Twickenham, London, St. Margarets and North Twickenham, United Kingdom
Employment Type
Permanent
resolution Collaborate with the engineering teams, in the UK and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing … Your Experience Ideally have knowledge of public safety technologies First and/or second line support in an enterprise/Cloud-based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/ ...

Service Engineer

Hiring Organisation
Advanced Resource Managers
Location
Twickenham, England, United Kingdom
resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance … testing Your Experience First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management ...

Risk Analyst

Hiring Organisation
Bank
Location
Harrow, England, United Kingdom
Role Operational Resilience & Crisis Management Associate responsible for supporting the prevention and management of disruptions to critical services. The role supports the Head of Operations in developing and embedding the Operational Resilience Framework, implementing the Bank’s Operational Resilience Management Program, and identifying gaps in processes … critical assets, and producing consolidated reports. Act as first-line point of contact for Operational Resilience matters. Coordinate third-party resilience assessments. Participate in incident management, project risk reviews, and governance reporting. Represent the Bank in Group Operational Resilience programs and working groups. Support oversight of Cyber Resilience ...