2 of 2 Permanent Proactive Management Jobs in West London

colleagues when necessary – e.g., holiday, sickness, busy periods Log call details using the call logging system within agreed timescales Report reoccurring faults to enable proactive management of such faults Share expertise and technical information with team members Build relationships with key stakeholders within KMDS accounts at all times More ❯

in promoting and improving the i4B brand and developing resident engagement, with a continuous drive to enhance tenant satisfaction. Principal Accountabilities and Responsibilities: Tenant Management & Customer Service: Be the face of the landlord, providing high-quality customer service, taking ownership of tenancy management and tenant requests, and managing … expectations. Supportive Tenancy Management: Provide accessible tenancy management to residents of the council-owned housing companies. Stakeholder Collaboration: Lead communication with stakeholders, delivering a seamless 'one team' landlord service, including setting up and managing professional meetings for complex issues. Record Keeping & Data Management: Maintain accurate, real-time … records of all resident interactions, holding other teams accountable for data accuracy. Proactive Tenancy Management: Use mobile working tools and adhere to health and safety and lone working requirements to promote proactive tenancy management. Digital Inclusion & Channel Shift: Support tenants in adopting digital channels for rent payments More ❯