system checks to identify inefficiencies and operational bottlenecks. Coordinate with end-users, application owners, and platform teams to triage and resolve incidents effectively. Reporting & Analysis Assist in the development of reporting dashboards and performance metrics, including SLAs and system uptime. Leverage tools such as Excel and Power BI to … maintain internal training materials and documentation for operational procedures. Contribute to a shared knowledge base to ensure consistent support and service delivery. Problem Solving & RootCauseAnalysis Collaborate with internal teams and external vendors to identify and resolve complex issues. Translate technical information for non-technical stakeholders More ❯
maintaining internal technical documentation and manuals with regards to Workday processes and automation tasks Monitoring and resolving escalated BAU issues, providing advanced technical troubleshooting, rootcauseanalysis, and continuous improvement. Skills and experience we are looking for in our Workday Enterprise Systems Manager????: Strong hands-on Workday More ❯
St James, South West London, United Kingdom Hybrid / WFH Options
and communication between internal business customers, Technology Teams, and our application vendors Provide operational and incident support for your assigned applications and modules Perform rootcauseanalysis on production incidents and propose solutions to prevent recurrence Define user stories and acceptance criteria based on business requirements Define … the software development lifecycle Identify ways to streamline processes by recommending items for automation, re-structuring, or elimination Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Your Qualifications: 5 years of experience working as More ❯
the site-based contract. Ensure the continuous operation of critical building services and systems. Act as the Senior Authorised Person for HV systems. Lead rootcauseanalysis and post-incident reviews for technical faults. Deliver scenario-based drills and technical training for engineering staff. Act as the More ❯
london (northolt), south east england, United Kingdom
PRS
the site-based contract. Ensure the continuous operation of critical building services and systems. Act as the Senior Authorised Person for HV systems. Lead rootcauseanalysis and post-incident reviews for technical faults. Deliver scenario-based drills and technical training for engineering staff. Act as the More ❯
support when required. Ensure all technical documentation remains current and accurate. Identify and document all associated technical risks. Manage escalation, callout procedures, incident resolution, RootCauseAnalysis, and post-incident reviews for technical and controls issues. Provide technical support and insights for BUK quotations and proposals. Qualifications More ❯