Service Desk Team Lead
South West London, London, England, United Kingdom
Michael Page Technology
an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted: