7 of 7 Permanent SLA Jobs in West London

Much of the work required of this position requires deep dive investigations into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and More ❯

around the hospital providing a deskside support service. Being responsible for all IT Assets. Conducting physical desk moves and IT equipment around the hospital. When working on tickets ensuring SLA's are being adhered. Being organised with priority of tickets. Hours Of Work Monday to Friday Shift pattern of the following More ❯

SLAs. Strong project management skills across multiple concurrent initiatives. Confident stakeholder manager with excellent communication skills. EV sector experience is essential. Success Measures High payment success rates and uptime SLA adherence and rapid issue resolution Strong NPS and customer satisfaction Efficient operational cost control Timely project delivery and high team engagement If you feel you could be suitable please apply More ❯

improvements Stakeholder engagement and customer meetings Advanced Excel reporting and data handling About You: Strong attention to detail and commercial awareness Charismatic communicator able to influence stakeholders Contract/SLA or legal review experience preferred Confident with Excel (advanced level) Experience in telecoms or IT (desirable) Monday to Friday role | Hybrid Fridays | Up to £40K discretionary bonus Apply now to More ❯

and will be working your way towards becoming a confident Recruitment Business Partner in the future in the Tech and Cyber industry. Some of your tasks will include: Ensure SLA timeframes are met when responding to queries in the Early careers mailbox. Plan and run assessment centres and all logistics involved (room bookings, timetable management, pre-event invites and communications More ❯

calls and defects. * Provide innovative solutions to improve building, plant and system energy efficiency. * Manage, rectify and record defects through the Help Desk to ensure all are rectified within SLA timeframes. * Keep the Shift Manager and Operations Manager briefed on all issues and progress. * Raise hazard, incident and flash reports * Use the Log Book System to store all records and More ❯

Business Development Director - Parking & Healthcare APCOA Hybrid Working £80,000 pa + car allowance & bonus We are seeking an experienced and results-driven Business Development Director to lead our efforts in acquiring new business within the Healthcare sector. This senior More ❯