1st/2nd Line Support Analyst
North West London, London, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Absolute Recruit
tools Attending customer sites in London to handle issues that require onsite presence Resolving faults across devices, connectivity, printing, VoIP telephony, and email systems Performing system checks, software updates, security patching, and MFA/EDR configurations Recording all activity with accurate notes, guides, and client-specific documentation About You: Background in an MSP ideally in a Service Desk … environment Confident in troubleshooting Windows 10/11, macOS, Office 365, Google Workspace, routers, switches, and wireless networks Awareness of IT security fundamentals and best practice Strong interpersonal skills and the ability to reassure and support non-technical users Willingness to travel across London as needed Technical certifications such as CompTIA, Microsoft, or Cisco are advantageous Why apply? This More ❯
Employment Type: Full-Time
Salary: £28,000 - £32,000 per annum
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