2 of 2 Permanent Change Management Jobs in West Lothian

Customer Support Engineer - WAMS

Hiring Organisation
Stackstudio Digital Ltd
Location
Livingston, West Lothian, UK
Employment Type
Full-time
data quality. Monitor real-time data flows and ensure integrity of phasor measurement unit (PMU) data across the grid. Support incident, problem, and change management processes in line with SLAs. Conduct root cause analysis (RCA) for critical issues and implement corrective actions. Assist customers with system upgrades, patches … improve user adoption. Drive continuous service improvements to enhance reliability and reduce recurring incidents Ensure adherence to ITIL processes for incident, problem, and change management JBRP1_UKTJ ...

Customer Support Engineer - DERMS

Hiring Organisation
Stackstudio Digital Ltd
Location
Livingston, West Lothian, UK
Employment Type
Full-time
Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). 3+ years of experience … application support, energy management systems, or grid operations platforms. Strong understanding of DERMS functions, distributed energy resources (solar, wind, batteries, EVs), and grid operations. Proficiency with Linux/Unix administration, databases (SQL/Oracle/PostgreSQL), and APIs/integration tools. Solid troubleshooting skills across application, middleware, and network ...