User Researcher - Experimentation
livingston, central scotland, united kingdom
HMRC
of complex government services.? Carrying out a range of experimentation methods, such as A/B testing. Leading colleagues in developing clear and actionable findings, including working closely with analytics colleagues to create a rich picture of user behaviour that informs an experimentation road map. Communicating findings to the wider organisation to improve standards and patterns that all of … meet the Service Standard.? Mentoring and guiding more junior user researchers to assure and improve research practice.? Contributing to the wider user research community by helping them become more data-driven and use quantitative approaches where appropriate. Participating in HMRCs cross-government research and conferences. Essential Criteria: Experience in using a range of quantitative and qualitative methods with emphasis … on quantitative methods, such as A/B testing and survey design. Experience of advocating for data-driven change and engaging sceptical colleagues and stakeholders. Experience of helping teams use insight and data to develop an experimentation roadmap. Experience using tools like Optimizely or Google optimize to build and run experiments (A/B tests), including the creation More ❯
Posted: