2 of 2 Permanent Management Information System Jobs in West Lothian

on new and existing requirements, testing/integration and implementation, performance tuning and patching, including some periodic monthly out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Provide 3rd line expertise and troubleshooting of all related service issues including management of vendors … to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative upgrade cycles. Support to provide effective operational supplier performance and repairs & maintenance contracts, including software licencing compliance … ensure that services are supported by the appropriate technical specialists. Ensure backup schedules & data retention and periodic maintenance are aligned to company requirements and standards. Proactive Identification and management of risks to services. Proposing suitable risk mitigation treatment plans in line with departmental approach to risk management. Agree and participate in scheduled BC/DR exercises, to ensure More ❯

services. You will be responsible for building strong, mutually beneficial relationships with customers, suppliers and other relevant stakeholders. This role requires a proactive individual with excellent communication, relationship management, and business development skills, capable of working independently and as part of a collaborative team. Key Responsibilities Relationship Management : Develop and maintain strong, long-term relationships with … retention and growth campaigns. Market Awareness : Stay up to date with industry trends, competitor activities, and partner feedback to identify new opportunities and refine our sales strategy. Account Management : Manage existing customer and partner relationships, ensuring high levels of satisfaction and identifying opportunities for growth and upselling. Compliance & Governance : Ensure partner activities align with DB Comms policies and … procedures. Skills, Knowledge and Expertise About You: Proven experience in direct/indirect sales, partner management, or business development within the telecommunications is preferred with knowledge of IT, or related industries being advantageous. A strong understanding of the direct/indirect sales processes and ability to build and maintain effective relationships. Excellent communication, presentation, and interpersonal skills with More ❯