1 of 1 Permanent Multichannel Retail Jobs in West Lothian

take ownership of customer engagement strategy at scale? This is an exciting leadership opportunity to shape the future of a well-established omnichannel retail business, driving loyalty, retention, personalisation, and CRM transformation initiatives across multiple customer touchpoints. The Company They are a leading consumer retail business with … loyalty strategies in partnership with senior stakeholders Lead customer lifecycle marketing programmes and automated customer journeys Deliver CRM activity across email, web, mobile, and retail channels Provide reporting, forecasting, customer insight, and commercial recommendations Manage CRM technology projects from requirements gathering through to testing and deployment Drive personalisation ...