Service Desk Analyst
- Hiring Organisation
- Head Resourcing
- Location
- Livingston, Scotland, United Kingdom
Service Desk Analyst (Onsite) Head Resourcing are pleased to working on an exciting Service Desk Analyst role. Which will provide exceptional support to users across the organisation. You will be the first point of contact for IT issues, helping colleagues resolve technical problems quickly … remotely and on-site. Key Responsibilities Deliver 1st and 2nd line support for hardware, software, and cloud applications, ensuring timely resolution of incidents and service requests. Troubleshoot and maintain devices including laptops, desktops, mobile devices, and meeting-room equipment . Support and configure Microsoft 365, Teams, SharePoint, OneDrive ...