Service Desk Analyst Job Trends in West Lothian
Service Desk Analyst
Scotland > West Lothian
The median Service Desk Analyst salary in West Lothian is £25,000 per year, according to job vacancies posted during the 6 months leading to 9 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 9 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 22 | 24 | 24 |
| Rank change year-on-year | +2 | 0 | - |
| Permanent Service Desk Analyst jobs | 5 | 1 | 7 |
| As % of all permanent jobs in West Lothian | 3.33% | 0.83% | 5.34% |
| As % of the Job Titles category | 3.55% | 1.18% | 5.47% |
| Number of salaries quoted | 5 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | - |
| Median annual salary (50th Percentile) | £25,000 | - | - |
| 75th Percentile | - | - | - |
| 90th Percentile | £25,599 | - | - |
| Scotland median annual salary | £30,500 | £32,500 | £26,750 |
| % change year-on-year | -6.15% | +21.50% | +9.18% |
All Permanent IT Job Roles
West Lothian
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in West Lothian matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 9 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in West Lothian matching a recognised job title | 141 | 85 | 128 |
| % of permanent job adverts matching a recognised job title | 94.00% | 70.83% | 97.71% |
| Number of salaries quoted | 45 | 56 | 51 |
| 10th Percentile | £25,000 | £25,600 | - |
| 25th Percentile | £25,999 | £29,000 | £40,000 |
| Median annual salary (50th Percentile) | £35,000 | £40,000 | £55,000 |
| Median % change year-on-year | -12.50% | -27.27% | +37.50% |
| 75th Percentile | £71,250 | £50,000 | £69,375 |
| 90th Percentile | £87,500 | £71,250 | £72,500 |
| Scotland median annual salary | £55,000 | £45,000 | £52,500 |
| % change year-on-year | +22.22% | -14.29% | +5.00% |
Service Desk Analyst Job Vacancy Trend in West Lothian
Historical trend showing the proportion of permanent Service Desk Analyst job postings relative to all permanent IT jobs advertised in West Lothian.
Service Desk Analyst Salary Trend in West Lothian
Salary distribution trend for Service Desk Analyst job vacancies in West Lothian.
Service Desk Analyst Job Locations in West Lothian
The table below looks at the demand and provides a guide to the median salaries quoted in Service Desk Analyst jobs within the West Lothian region over the 6 months to 9 November 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Livingston | - | 2 | £25,500 | - | 1 |
| Service Desk Analyst Scotland |
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Service Desk Analyst Skill Set Top 7 Co-Occurring Skills & Capabilities in West Lothian
For the 6 months to 9 November 2026, Service Desk Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Service Desk Analyst job ads across the West Lothian region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Customer Experience | 80.0% | 4 |
| 1 | Customer Service | 80.0% | 4 |
| 1 | ITIL | 80.0% | 4 |
| 1 | ITIL Foundation Certificate | 80.0% | 4 |
| 1 | ITSM | 80.0% | 4 |
| 1 | Problem-Solving | 80.0% | 4 |
| 1 | Service Management | 80.0% | 4 |
Service Desk Analyst Skill Set Co-Occurring Skills & Capabilities in West Lothian by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|