1 of 1 Permanent Service Desk Support Jobs in West Lothian

IT Service Desk Support Permanent West Lothian Competitive Salary Your new company A UK-based logistics organisation focused on integrating technology to enhance operational efficiency. Our client offers an innovative and supportive work environment where career progression and development are actively encouraged. Due to organisational growth and further expansion, a role has been created for an IT … Service Desk Support. Your new role As a passionate and adept individual, your primary responsibility is to manage and execute a range of support tasks. Providing excellent servicing to both internal and external stakeholders, you will contribute to improving the operations' productivity. Key Responsibilities: Provide 1st and 2nd line support across various systems and services. Resolve … incidents and service requests via phone, email, and ITSM platform. Troubleshoot issues in Windows-based software and business-critical applications across warehouse, transport, and office settings. Deploy and maintain IT hardware including PCs, laptops, mobile devices, printers, and warehouse equipment. Support IT aspects of site openings, closures, and relocations. Communicate effectively with users of all technical levels. Manage More ❯