8 of 8 Permanent Case Management Jobs in the West Midlands

Developer to join their business-critical technology team based in Birmingham city centre . The role supports a high-volume, automated case-management platform and is ideal for someone with strong SQL skills who enjoys problem-solving, analysing workflows, and working closely with the business , rather than purely … environment Investigating and resolving complex, multi-day technical support issues Assessing system dependencies and business impact before implementing changes Supporting a workflow-based/case-management system Converting complex support tickets into small, deliverable enhancement pieces Working closely with developers, support teams, and business stakeholders Required Experience: Strong ...

clients and forensic disciplines (mobile devices and computers) with varying requirements, including some complex examinations where required. Supporting wide variety of Laboratory operations through case/project work, training and mentoring, refining technical skills and following company policies and procedures. Main Duties & Responsibilities (other duties may be assigned): Same … expert evidence might be a requirement Conduct Defence and bespoke analysis where a high level of knowledge may be required Utilising CCL’s case management system without supervision to effectively manage cases, preserve TRTs & maintain a high level of utilisation, productivity and customer service Progress to an intermediary ...

Computer Science or equivalent relevant technical qualification, or professional work experience in a support function, ideally externally within a software company Experience of using case management tools Experience of using Virtual Machines Experience of multi-tier application support in a Microsoft environment, including: IIS TCP/ ...

client is seeking an IT Developer to join its growing technology function, supporting the continued development and integration of business-critical platforms and case management systems. In this role, you will design, develop and maintain solutions across the Microsoft Power Platform, including Power Apps, Power Automate and Power ...

that will drive digital transformation within a professional services business. As a Power Platform Developer , you will support the delivery of an internal business case management solution, you will be responsible for developing, enhancing, and supporting solutions using the Microsoft Power Platform and .NET, helping to drive automation ...

both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout … each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. ...

LexisNexis, part of RELX, is a global leader in legal, tax, regulatory, and business information. In the UK, we provide research, drafting, guidance, case management, and legal AI solutions that help legal professionals work efficiently, stay compliant, and get more value from their data. About the Role ...

while also getting stuck into provisioning environments and resolving live issues when they arise. A big part of your work will involve Pega based case management systems, so we're looking for someone with strong experience in that space who can help ensure workflows are robust, reliable ...