1 to 25 of 37 Permanent Change Management Jobs in the West Midlands

Royal Orthopaedic NHS Foundation Trust, our Electronic Patient Record (EPR) programme is a key enabler of both clinical and operational transformation. As an EPR Change Management Workstream Lead , you will be responsible for staff engagement with the EPR programme, ensuring clinical and operational staff involvement is maximised. … motivate staff to encourage collaborative working in the design of new roles and new ways of working and provide support to staff during the change process to overcome resistance to change. Responsible for ensuring that staff are provided with appropriate education and training opportunities, you will ensure that there ...

summary ***INTERNAL APPLICANTS ONLY*** The Business Change Analyst will play a key role within the Trust's Digital First Programme, supporting the design, delivery and adoption of digital transformation initiatives. This hybrid role combines working from home with regular onsite presence to enable workplace shadowing, strong engagement with staff … Main duties of the job Support the development, delivery and continuous improvement of digital solutions within the Digital First Programme. Lead and facilitate business change activities, including documenting current and future processes, mapping workflows, and coordinating change adoption across clinical and non-clinical teams. Build strong relationships with ...

successful deployment of the EPR, shaping the Trust's future organisational infrastructure and digital capability. In this role, you will manage large-scale, sustainable change as we move away from outdated, paper-based clinical and non-clinical processes, embedding innovation and efficiency across the Trust. We are looking … proactive, organised, and collaborative professional with experience in programme or project management within a healthcare environment. This is a unique opportunity to lead a digital transformation that will have a lasting impact on patient care and service delivery at the Royal Orthopaedic NHS Foundation Trust. Main duties ...

Maintenance teams to ensure OT systems (SCADA, DCS, PLCs) comply with security standards, secure configuration, and access control requirements Oversee the secure lifecycle management of OT assets, including patching and configuration changes, balancing cybersecurity risk with safety and operational continuity Manage local vulnerability remediation activities, coordinating patching and fixes … with operations and planned downtime Act as the on-site technical lead for security incidents affecting IT or OT systems Coordinate incident response, vulnerability management, and compliance activities with Global Security Operations (SecOps) Troubleshoot security and network issues and participate in change management processes Ensure continuous compliance ...

Analyse, configure and implement appropriate SuccessFactors solutions. Manage and support SuccessFactors releases, enhancements, and new functionality. Act as a strong communicator, keeping customers and management updated. Solve complex issues using initiative and strong problem solving skills. Ensure customer satisfaction and adherence to SLAs. Work within a remote consulting support … team for contracted customers using the service management systems and processes. Essential Skills & Competencies: Expert in SAP SuccessFactors Employee Central. Certified in one or more additional SuccessFactors modules. Strong knowledge of other modules such as Recruitment, Onboarding, Time, Performance & Goals and Compensation. Understanding of standard SAP integration tools ...

from wage type creation to complex schema changes Specialist in UK and IE payroll processes Knowledge of SAP HCM modules Personnel Administration and Time Management (negative and positive) Able to recommend process improvement options with confidence and expertise Knowledge of Success Factors integrations for Employee Central … User support, problem solving, logical thinking and analytical skills. Documentation skills such as functional specifications, test scripts and end user training End to end change management skills from requirements gathering, analysis, design, testing and implementation Willing to take on unknown SAP processes and learn new SAP functionality Must ...

security, and systems issues Own and oversee Microsoft tenant administration (Microsoft 365), including platform configuration, security baselines, and service health. Manage identity and access management through Azure AD/Entra ID (users, groups, RBAC, MFA, Conditional Access, Joiner/Mover/Leaver processes) Oversee infrastructure management across … prem and cloud environments (network, servers, endpoints, core services), including monitoring, availability, and capacity planning Own applications, endpoint management, and patch management, ensuring timely updates and minimal business disruption. Support and deliver cloud migration/modernisation activities from on-prem to cloud platforms, working with internal teams ...

transformation initiatives in alignment with organizational goals. Main Responsibilities Lead end-to-end SAP SuccessFactors implementations including Employee Central, PMGM, ONB 2.0, LMS, Position Management, and Contingent Workforce. Manage the full HRIS lifecycle covering requirements gathering, system design, configuration, testing, deployment, and post-go-live support. Deliver large-scale … system performance. Manage stakeholders across HR, IT, vendors, and leadership teams to ensure alignment and successful delivery. Lead project governance including planning, risk management, issue resolution, and change control. Drive user adoption through effective change management, training, and communication strategies. Develop functional and technical documentation, user ...

details. Role: Sr. Manager - Service Delivery Location: Birmingham, UK (Onsite – WFO) Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management Job Description - Role Summary: Service Delivery & Operations Management Own end-to-end delivery of End User IT Services, including: Remote EUS administration & Endpoint … Support Desktop/Laptop/KIOSK Management (Windows, MacOS, Chromebook) Mobility Services (Windows, Android, iOS) VIP Support Monitor and manage daily operations to maintain SLA and KPI performance. Ensure services are delivered consistently across all locations (onsite, remote, hybrid workforce). Track service health, proactively identify issues, and drive ...

size market. About The Role The Managed Services team offers a 24/7 support framework for our clients, primarily focusing on Event Management, Patching, Planned Maintenance, and Change planning and implementation. In support of these key areas of delivery, the team collaborate with all areas of Operational … Delivery to ensure proactiveness is at the heart of everything we do. The collaborative approach includes working with service transition, problem and change management, automation, and continual process improvement. Our Managed Services Engineers serve as the main escalation point for customer incidents or requests. Besides the reactive aspect ...

analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector … continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking ...

cloud, virtualisation or containerisation initiatives where applicable * Identify opportunities for efficiency, performance and cost optimisation Documentation & Governance * Maintain clear technical documentation and runbooks * Follow change management and incident management processes * Work collaboratively with network, security and application teams Required Skills & Experience * Strong hands-on experience administering Linux … environments (e.g., Ubuntu, CentOS, Red Hat, Debian or similar) * Solid understanding of server hardware, storage and virtualisation platforms * Experience with patch management and security best practices * Proficiency with shell scripting (Bash or similar) * Knowledge of monitoring and logging tools * Experience supporting large-scale server estates Desirable * Exposure to cloud ...

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least … Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted ...

outputs Partner with senior stakeholders, business analysts and cross-functional teams Deliver to time, cost and quality in a fast-paced, commercial environment Support change delivery using agile and/or waterfall methodologies About you Proven Project Manager with strong hands-on digital delivery experience Background in retail, hospitality … essential) Comfortable leading cross-functional teams and engaging senior stakeholders Commercially minded, with experience in fast-moving or high-growth environments Confident driving change and adoption, not just project delivery Experienced in agile and waterfall methodologies Clear, confident communicator with strong leadership presence Project management qualifications (PRINCE2, Agile ...

network cabling, IP fundamentals, and AV technologies (Teams, Zoom, Polycom, Cisco, Logitech). Skilled in commissioning, troubleshooting, and control systems. Experience around Project Management controls, including Change Management, Risk and Project Plans Excellent communication, planning, and problem-solving skills. Valid CSCS/ECS card, SMSTS or equivalent ...

network cabling, IP fundamentals, and AV technologies (Teams, Zoom, Polycom, Cisco, Logitech). Skilled in commissioning, troubleshooting, and control systems. xkybehq Experience around Project Management controls, including Change Management, Risk and Project Plans Excellent communication, planning, and problem-solving skills. Valid CSCS/ECS card, SMSTS ...

successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust … continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered/Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. Collaborate ...

workplace technology and infrastructure services are secure, reliable, and future-ready. You'll balance strategic thinking with hands-on leadership, guiding teams through change while delivering tangible improvements across a complex, multi-site organisation. Why This Role Matters Our colleagues work across funeral homes, crematoria, contact centres, and corporate … Power Platform and AI-driven solutions . Provide inspirational leadership to multi-disciplinary teams, fostering engagement, inclusion, and high performance. Own change management and user adoption for new technologies, ensuring colleagues are supported through transformation. Manage third-party suppliers, contracts, and budgets, ensuring strong performance and value ...

with others. Required Skills, Experience and Circumstances: Minimum 8+ years of experience in learning strategy, talent development, or organizational consulting. Strong communication and stakeholder management skills. Familiarity with learning platforms and digital credentialing. Ability to simplify complex systems into actionable plans. Proven ability to learn and grasp concepts quickly … team effort by accomplishing related results as needed Experience with data analysis and reporting to measure the effectiveness of learning initiatives. Strong project management skills with the ability to manage multiple projects simultaneously. Proficiency in using learning management systems (LMS) and other educational technologies. Ability to work collaboratively ...

moderate scale, often involving one or more departments. Ensure that each initiative supports the intended business goals and delivers the agreed outcomes. Apply project management structure to the project's level of complexity and organisational impact. Continuously define, track, and manage project expectations and timelines, while ensuring team members … progress, and reporting updates to stakeholders, team members, and programme leadership. Manage all elements of delivery such as planning, vendor engagement, communication, resources, budget, change management, risks, and issues. Supervise all project activities to ensure objectives are delivered on time, within budget, and in line with stakeholder expectations. ...

organisation — from operations and supply chain through to finance, forecasting, and back-office functions. If you’re passionate about using AI to drive measurable change and thrive at the intersection of strategy and implementation, this is a rare opportunity to leave a lasting mark on a group that … innovation. The Role As AI Implementation Manager, you’ll be responsible for identifying high-value use cases, designing and deploying AI solutions, and managing change across multiple business units. This role blends technical understanding with strong project leadership and stakeholder management. You’ll: Develop and execute a group-wide ...

training sessions for finance teams, including accounts clerks, assistant accountants, and accountants. Support financial controllers and managers in accessing accurate reporting, compliance tools, and management information. Provide ongoing consultancy, both onsite and remotely, to support adoption and optimisation. Proactively identify opportunities to improve implementation practices and enhance customer experience. … with a strong understanding of daily and month-end processes. Knowledge of core accounting activities, including VAT returns, reconciliations, accruals, journals, balance sheets, and management reporting. Hands-on experience with a Dealer Management System, ideally Pinewood.AI. Confident in training and coaching others, with the ability to adapt ...

Role: Customer Support Engineer - DERMS Key Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL … Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). 3+ years of experience ...

through to advanced analytics, system integrations and CRM migrations for acquired businesses. Supporting the entire Go-to-Market (GTM) organisation (Sales, Marketing and Client Management), this is a hands-on role for someone who thrives on building scalable CRM architecture, safeguarding data integrity and translating complex platform capabilities into … embedding sales playbooks and nurture journeys directly into the CRM Support GTM strategy execution by configuring the platform to enable new initiatives and programmes Change Management & Enablement Act as a trusted change agent, driving adoption of new processes and platform capabilities across GTM teams Develop training materials ...

ambitious period of transformation. Following significant transformation over the past year, the organisation is now entering the next phase of growth, including major systems change and a strong focus on digital maturity. They are now seeking a Head of Business Systems to provide strategic leadership across their business-critical … aligned to organisational priorities Lead and develop specialist systems teams, creating clarity, collaboration and momentum Oversee a complex portfolio of systems spanning workforce management, learning, care planning, finance and CRM Ensure systems are well governed, secure and efficient, with clear access controls, configurations and automated workflows ...