Senior Product Owner - Telephony Automation
Walsall, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
HomeServe
performance, including conversion rates, CSAT scores, adoption and call deflection. Drive a culture of innovation by encouraging experimentation and creative problem-solving to drive brilliant customer experiences Work with a broad range of stakeholders to ensure consistency in product evolution and customer experience, creating … and challenge traditional ways of thinking Proven experience of driving digital and automation optimisation and improvements through strong backlog prioritisation Analytical and problem-solving abilities - to conduct thorough evaluation of current customer journeys to identify tactical/strategic opportunities Proven ability to build compelling commercial business more »
Employment Type: Permanent
Salary: £60,000
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