9 of 9 Permanent Customer Engagement Jobs in the West Midlands

Europe is looking for an experienced Sales Team Leader to manage and develop a high-performing sales team. This role combines team leadership, customer engagement, and commercial ownership of key project opportunities. You’ll work closely with external sales teams, suppliers, and internal stakeholders to deliver excellent customer experience while driving profitable growth. If you enjoy leading a team, winning projects, and building strong customer relationships, this is a fantastic opportunity to join a respected and growing organisation in the technology distribution space. What You'll Be Doing Leading the Internal Sales Team Managing and mentoring ...

recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

within budget, and to a consistently high standard. You’ll work closely with product, architecture, operations, and client stakeholders to drive delivery excellence and customer satisfaction. Key Responsibilities Lead and develop high-performing delivery teams Own end-to-end SaaS delivery and software implementation Build delivery plans, roadmaps … governance frameworks Ensure projects meet deadlines, budgets, and quality standards Manage delivery financials, forecasting, and invoicing Drive strong communication and client/customer engagement Collaborate with architecture, operations, and product teams Champion continuous improvement across digital delivery and delivery processes Skills & Experience Robust experience in a SaaS delivery ...

teaching complex concepts, and creative, prescriptive thinking Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Review and correct project/program direction, approach … while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform Lead the technical architecture team for an enterprise-level customer engagement From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep ...

high-impact leadership role for a commercially astute sales leader who thrives on building high-performing teams, driving revenue growth and strengthening vendor and customer partnerships across the IT channel. If you're passionate about coaching people, scaling performance, and shaping sales strategy in a fast-moving technology business … Create a culture of accountability, collaboration and solution-led selling Elevate performance through hands-on leadership and coaching Drive Growth Grow the active trading customer base and maximise account potential Ensure revenue and gross profit targets are consistently exceeded Turn opportunities into long-term customer relationships Optimise Sales ...

Cargo inspection systems used in transportation, security, and industrial applications. This role ensures delivery of high-quality installation and support while maintaining strong customer satisfaction and compliance with regulatory standards. Job Description Key Responsibilities Lead a team of Installation engineers/techs to support installation, troubleshooting, preventive maintenance … processes, root cause analysis and field fixes for critical issues. Partner with Engineering, Manufacturing, Quality, and Product teams to improve installation readiness, execution and customer experience. Ensure compliance with safety standards, radiation regulations and local laws where systems are deployed. Drive team training and certification programs to ensure deep ...

secure, resilient and fit for the future. Were looking for a Senior Network & Security Engineer to take a leading technical role supporting a key customer site in Nuneaton . This is a hands-on, customer-facing role for an experienced engineer who enjoys ownership, problem-solving and delivering … escalation point for complex network challenges. About the role This is a second-line and project-focused role , combining technical depth with strong customer engagement. Youll be responsible for troubleshooting and resolving complex network issues, delivering network projects end-to-end, and ensuring the customers environment remains secure, stable ...

marketing, and ecosystem teams to align priorities, strategies, and execution. Drive adoption of Infor best practices, tools, and solutions to enhance sales efficiency and customer engagement. Monitor operational performance, proactively adjusting tactics to meet or exceed regional sales targets. Serve as a key liaison between regional field teams … embedding field insights into decision making and planning processes. Sales Process Optimization & Transformation Leadership Lead change initiatives to optimize sales processes and partner engagement models, improving efficiency, scalability, and execution. Manage transformation initiatives with clear communication, training, and adoption strategies. Foster a culture of agility and continuous improvement ...

below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...