1 to 25 of 27 Permanent Customer Requirements Jobs in the West Midlands

Role Overview Our client is looking for a dedicated SAP Warehouse User to ensure that the SAP system accurately reflects the operational requirements of the warehouse. You will be the key contact between IT and warehouse operators, supporting the management of inventory, stock, imports, and exports for their customers. … This role involves working closely with customers, troubleshooting issues, and leading testing efforts for new customer solutions. You’ll also drive process improvements and help with the implementation of new customers into the warehouse system. The position is based on-site in Birmingham , and hybrid working is not suitable ...

Systems Implementation, Business Process Mapping Job Purpose: To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives. Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user …/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes. • Requirements and Process Mapping: Support the production of functional and non-functional requirements, business process mapping, modelling, and technology-related consultancy that requires analytical support. • Business Process Analysis: Assist ...

team. This is an excellent opportunity to join the organisation at a time of significant growth and play a key role in delivering complex, customer-facing digital products. The role offers a strong platform for professional development within a technically challenging, delivery-focused environment. The Role You will … digital products and solutions, working closely with internal engineering teams, customers, and stakeholders to ensure robust and timely implementations. The role centres on understanding customer requirements, shaping technical delivery approaches, and integrating digital solutions seamlessly into customer environments. You will take ownership of sprint planning and delivery ...

experience working with Zone Advanced Billing At least 2 years of experience implementing NetSuite Strong understanding of billing and revenue recognition processes Experience with requirements gathering, process mapping, and designing business requirements documents Knowledge of data migration best practices Key Responsibilities: Conduct requirements gathering with clients … understand their business needs Document and design process flows and business requirements documents Configure the system to meet the client's needs Design and conduct user acceptance testing cases to validate the solution Facilitate and conduct data migration activities Consult on best practices across all functions ...

strategic product enhancements. About the Role As Product Owner, you will act as the bridge between business needs and technical delivery. You'll translate customer requirements into actionable product roadmaps and user stories, ensuring alignment with overall product strategy. This is a hands-on role requiring strong collaboration … with Agile development teams and occasional interaction with customers. Key Responsibilities Work with stakeholders to understand customer and user journeys, translating needs into innovative solutions. Define and manage product roadmaps, requirements, and priorities. Create detailed user stories with acceptance criteria and maintain a groomed backlog. Apply UX principles ...

Manager - Kinver, DY7 Serveline IT is an IT Managed Service Provider, primarily providing IT Infrastructure support for SME Customers. As the manager of the Customer Helpdesk and first-line Support Team, the primary function is ensuring our customers are provided with first class remote IT support from our office … Kinver. Duties and Responsibilities Ensuring that all support requests are responded to and resolved within SLA and customer expectation Providing supervision, coaching and mentoring to all members of the first-line Support Team, carrying out regular one-to-one’s and working with individuals to address areas for improvement ...

Manager - Kinver, DY7 Serveline IT is an IT Managed Service Provider, primarily providing IT Infrastructure support for SME Customers. As the manager of the Customer Helpdesk and first-line Support Team, the primary function is ensuring our customers are provided with first class remote IT support from our office … Kinver. Duties and Responsibilities Ensuring that all support requests are responded to and resolved within SLA and customer expectation Providing supervision, coaching and mentoring to all members of the first-line Support Team, carrying out regular one-to-one's and working with individuals to address areas for improvement ...

head office in Worcester. The Role You'll play a leading part in designing and delivering enterprise-level network solutions across a range of customer environments. The role includes planning and implementing LAN, WAN and wireless solutions, producing high-quality documentation, and ensuring that designs meet customer requirements ...

Engineer to join its UK-based engineering and commercial team. This role offers the opportunity to work at the intersection of engineering, sales, and customer solutions, supporting the delivery of bespoke capital equipment, spares, and service offerings across multiple industrial sectors. Based near Nuneaton,you will play … manage proposal, estimating, and technical application activities for equipment sales, spares, and services. Produce detailed technical and commercial proposals in line with customer requirements and applicable regulations. Interpret customer specifications, engineering drawings, and design documentation to develop tailored solutions. Collaborate with internal teams, suppliers, and customers ...

customers (remotely), starting with design and architecture, deployment, and use case tune-up. Create and develop new detection, automation, and reporting use cases per customer requirements. Assess and report maturity of client SIEM and XDR deployments Define and assist in creating operational and executive security reports and dashboards. Work ...

customers (remotely), starting with design and architecture, deployment, and use case tune-up. Create and develop new detection, automation, and reporting use cases per customer requirements. Assess and report maturity of client SIEM and XDR deployments Define and assist in creating operational and executive security reports and dashboards. Work ...

customers (remotely), starting with design and architecture, deployment, and use case tune-up. Create and develop new detection, automation, and reporting use cases per customer requirements. Assess and report maturity of client SIEM and XDR deployments Define and assist in creating operational and executive security reports and dashboards. Work ...

customers (remotely), starting with design and architecture, deployment, and use case tune-up. Create and develop new detection, automation, and reporting use cases per customer requirements. Assess and report maturity of client SIEM and XDR deployments Define and assist in creating operational and executive security reports and dashboards. Work ...

customers (remotely), starting with design and architecture, deployment, and use case tune-up. Create and develop new detection, automation, and reporting use cases per customer requirements. Assess and report maturity of client SIEM and XDR deployments Define and assist in creating operational and executive security reports and dashboards. Work ...

Companies accreditation for three years running. We place employee engagement at the heart of our culture, ensuring our team feels valued and supported. With customer engagement also at our core, we strive to provide exceptional service and lasting relationships. As we continue to grow, 2026 promises … will be the same, but some of the main duties as the primary contact for our key customers will be: Responding to existing customer queries, and managing their accounts effectively Managing our existing portfolio and developing key accounts as well as the ability to attract new business opportunities ...

engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security solutions. Solution Architect – Key Responsibilities … Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. Act as a technical ...

engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security solutions. Solution Architect – Key Responsibilities … Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. Act as a technical ...

engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security solutions. Solution Architect – Key Responsibilities … Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. Act as a technical ...

doing? Leading and driving project teams through the full EC&I design lifecycle Reviewing and approving designs developed by engineering colleagues Interpreting customer drawings, specifications and supplied data Producing and modifying design packs, including GAs, schematics, wiring diagrams and cable drawings Designing control systems focused on PLC-based control … electrical systems across the thermal and hydro power generation sector, with work also spanning other regulated environments. The role is hybrid, with travel to customer sites when required. What you'll need Experience delivering EC&I or control system design in the energy or utilities sector Strong understanding ...

Project Portfolio Ownership Manage multiple IT and business-aligned projects in parallel Prioritise workstreams across 12 group business units Scope and deliver projects to customer requirements, deadlines, and budgets Manage change in scope rapidly and pragmatically Remove delivery blockers and drive outcomes across cross-functional teams C-Suite … Development Contribution Help shape the project lifecycle, frameworks, and PMO delivery standards Work closely with Business Analysts and BA teams to translate business requirements into initiatives Collaborate with solutions and infrastructure architects on delivery strategy Team Leadership Coordinate PMO analysts, BA's, business process partners, and solutions architects Draft ...

international aerospace industry. They are currently looking for a Quality Assurance Engineer to join their team. They take great pride in their customer-centric approach, offering reliable lead times, responsive service, and end-to-end support to meet the demanding needs. Job Role – Quaity Assurance Engineer Reporting … Review and follow through Corrective Action Preventative Action (CAPA) of NCRs related to division. Support the Technical and Quality team during external audits including customer related audits in areas specific to the VSM departments remit. Support and develop the other direct reports in the Q&T team and conduct ...

management. Develop and maintain project documentation, including project plans, schedules, status reports, and other project-related documents. Ensure project deliverables meet quality standards and customer requirements. Monitor project expenses and manage project budgets. Ensure compliance with company policies and procedures, including security and privacy policies. Key Skills Project Management … days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. We offer hybrid working – a mix of working from home ...

management. Develop and maintain project documentation, including project plans, schedules, status reports, and other project-related documents. Ensure project deliverables meet quality standards and customer requirements. Monitor project expenses and manage project budgets. Ensure compliance with company policies and procedures, including security and privacy policies. Key Skills Project Management … days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. We offer hybrid working – a mix of working from home ...

lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment … Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments meet customer needs. Client Liaison: Act as a primary point of contact for customers during deployment, managing issues, updates, and ongoing communications. Cross-functional Engagement: Collaborate with product ...

lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment … Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments meet customer needs. Client Liaison: Act as a primary point of contact for customers during deployment, managing issues, updates, and ongoing communications. Cross-functional Engagement: Collaborate with product ...