101 to 125 of 187 Permanent Customer Service Jobs in the West Midlands

successful manufacturer of temperature control systems and machinery who are enjoying significant growth, success and investment. They are seeking to recruit a Process Cooling Service Engineer to further strengthen their operations. The main purpose of the role is to be responsible for providing maintenance, repair, troubleshooting and commissioning services … activities, such as cleaning, lubrication and adjusting cooling equipment to ensure peak performance on machinery Conducting system performance evaluations Maintain accurate records of all service activities, including repairs. Train and mentor other technicians, ensuring quality standards are adhered to As a Service Engineer you will need to hold … knowledge of electrical and mechanical components. Control Systems and refrigeration principles Proficient in diagnosing and troubleshooting issues on temperature control machinery Excellent communication and customer service skills Understanding of pump data plates along with valves, heat exchangers, free coolers, adiabatic coolers and associated controls Willingness to travel extensively more »

busy team, supervising admin staff, completing a variety of administrative tasks, working on IT systems, maintaining databases/waiting lists/call-up lists, customer service, answering and directing telephone calls, general office duties such as typing, coordinating internal and external hospital appointments. If you are interested in … see the Job Description and Person Specification Desirable Please click the apply button to see the Job Description and Person Specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Practice Plus Group Address Eccleshal Stafford Staffordshire ST21 6LQ Employer's website https://practiceplusgroup.com/our-jobs/join-our-team more »

Red Recruitment is recruiting a Project Co-ordinator in Solihull to join our client, a telecoms and technology company offering 24/7 customer support. The ideal candidate will want to further their career in a vibrant, fast-paced and rapidly growing organisation. The salary for this position is … forward, making sure orders are delivered on time Provisioning circuits on carrier portals Keeping the customers informed during delivery and installation with high-level customer service Ensuring the engineers assigned to the customers sold solution has the correct skill sets Liaising with relevant departments within the business, and … Skills and Experience of a Project Co-ordinator: You should have administration experience with a 'can do' attitude You will have experience responding to customer emails and have excellent written communication skills Influencing and interpersonal skills are required for this role Being proficient with Microsoft Office and have a more »

and part of BUUK Infrastructure. We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. You will ideally be based in Birmingham and cover Wolverhampton, Worcester and Derby. As … as first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work … is undertaken to a high standard of safety and technical quality Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces) About you Full UK Driving Licence Experience of FTTH networks Experience of Fibre more »

how designs address their current and future needs Ensure all key processes are documented and owned and establish and embed a culture of continuous service improvement Manage and maintain a technical documentation library About you Demonstrable evidence of producing high quality technical documentation Proven research, gathering and analytical skills … other technical specialists Ability to build strong working relationships with end-users, homing in on your presentation and communication skills to provide an excellent customer service Experience of working to TOGAF framework is desirable, but not essential Were also looking for you to have a working knowledge of more »

We are a fast-growing technology company providing high quality business solutions tailored to individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a 1st Line Support engineer who specialises in Unified Comms and Telephony. … for being the initial point of contact for telephone enquiries from clients, in order to log tickets and collect information surrounding issues. Provide excellent customer service as you will be the voice of the company Log tickets in the support system and escalate relevant issues when appropriate Managing more »

expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success … or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast more »

required technical standards, specifications, and procedures. Key Responsibilities include but are not limited to: Produce and verify designs that comply with company, technical and customer standards Participate in periodic CRE design reviews Attend design review meetings covering the designs produced as and when required Take responsibility for project concept … in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. Visit our website for more information about opportunities to join Alstom or how we more »

and installing Microsoft Office and other programs. Experience with computer builds and repairs. (desirable) Functional skills in Maths, English and IT. Good communication and customer service skills. Knowledge of Android platforms for smartphone and tablets (desirable) Self-Starter, able to work proactively whilst unattended, punctual, reliable and conscientious. more »

rates and rent invoices against lease agreements; Updating of Asset Management Database and producing reports. We are looking for the following in applications: Excellent customer service skills and the ability to build strong relationships, both internally and externally; Competent with Microsoft packages; Previous use of a asset management more »

and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers more »

and a commitment to innovation, they pride themselves on the ability to meet the unique needs of our clients through precision engineering and outstanding customer service. Position Overview: They are seeking a highly skilled and experienced Structural Steel Estimator to join our dynamic team. The ideal candidate will have more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. This more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

annual leave + BH) Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base. They seek to appoint a new, Senior & experienced, Satellite Engineer to the Team. This is an exciting new opportunity that has been created … role: Reporting to the Engineering Manager you will use your extensive experience to design and develop highly secure communication solutions for a demanding international customer base. You should be a qualified senior satellite engineer having worked in both Defence and Commercial satellite positions, experienced with networks, ground stations and … proven ability to resolve issues. You should be willing and able to draft technical documents and responses and to input into technical proposals. Requirements: Customer service and/or Network Operation experience. VSAT operational, service or technical experience. Practical experience of IP networking. Ability to diagnose complex more »

systems. The Mobile Fitter/Engineer will also be responsible that all documentation is completed accurately and in a timely manner and providing quality customer service. Qualifications: Excellent knowledge of hydraulic, electrical, and mechanical systems Proven experience as a Mobile Fitter/Engineer for construction equipment or similar vehicles … Strong problem-solving skills and the ability to manage complex diagnostics and repairs in an efficient and timely manner. Excellent communication and customer service skills A valid driver's license and a willingness to travel to different job sites as needed. Experience with computerized diagnostic equipment and software. … to 28 days holiday (plus bank holidays) depending on length of service. Ongoing training and Career Opportunities Cycle to work scheme Boot Allowance Long Service Awards on 10, 20 and 30 years Life Event Day - Getting Married, Moving Home, Graduating Excellent rates of pay OTE £50 - £60K Van Provided more »

IT Team, you'll be instrumental in delivering secure and efficient IT services throughout the organisation. Our client’s comprehensive coverage includes everything from Service Desk support to Operations and impactful Project Delivery. You’ll play a crucial role in ensuring the seamless operation of both factory and office … systems, directly influencing the success. Key Responsibilities: Take the lead in evolving the IT support function at various sites. Immerse yourself in service management best practices and the latest technological advancements. Offer unparalleled IT support, upkeep existing services, and aid in the rollout of innovative solutions. Enhance your technical … success. Requirements: A Degree in an IT-related discipline, with a strong preference for specialisations in Computing and IT. A quick learner who is customer-service oriented. Must have a full UK driving licence and access to personal transport. This is more than just a Graduate programme; it more »

As a Technical Monitoring Inspector, you will be responsible for ensuring the quality and compliance of our newly fitted renewable heating systems. This customer-facing role requires a mix of technical skills, hands-on work, and exceptional customer service. Key Responsibilities: Conduct technical monitoring of newly installed renewable … purposes. Perform light hands-on tasks such as plumbing, woodwork, heavy lifting, rubbish removal, and system setups. Engage with customers, conduct reviews, and promote service packages. Travel frequently and stay overnight (3-4 nights per week) as required. Requirements: Experience in heating/plumbing is beneficial but not essential. … Strong technical and practical skills. Excellent customer service and communication abilities. Willingness to travel and stay away from home frequently Working Hours: 42.5 hours per week Benefits: 25 days of holiday Company vehicle Company credit card and fuel card more »

serve the needs of our customers, undertaking report writing, record keeping and creating operational timetables. You will be promoting our core values with great customer care and showcasing your skills and experience. In return for your expertise, you will get: A permanent position of 20 hours a week. A … You will monitor, check and compile driving standards reports and liaise directly with your leadership team. You are responsible for filing and distributing our Service Engineers reports to allow for invoicing and auditing. You are supplied with the tools and equipment youll need to provide the best quality service … from people with a good safety record. You will need a good knowledge of record keeping and computer literacy. Experience working to targets. Great customer service skills. If this sounds like the job for you, we would love to hear from you. If you would like to find more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsi... more »

a positive approach to dealing with clients and suppliers. Understanding of project delivery techniques Ability to find solutions to complex problems. Excellent Communication and customer service skills Willingness to travel locally and occasionally nationwide is required. If you are interested in this role please apply with your CV more »

process, from interview scheduling to offer extensions. Market Insight Contribution: Contribute valuable insights on market conditions and talent availability to the team. Qualifications: Strong customer service skills. Exceptional communication and interpersonal skills. Thrives in a fast-paced, target-oriented environment. Demonstrated adaptability and an enthusiasm for continuous learning. more »

independent recruitment agency that has been operating since 2008. Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, IT & Tech Support, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live more »

working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. Salary likely to more »