76 to 100 of 189 Permanent Customer Service Jobs in the West Midlands

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We re focused on our core values using these we ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

essential in this role, as youll need to possess a driving license and be willing to travel to other sites as required. Your stellar customer service skills will shine as you interact with stakeholders, providing top-notch support and guidance. Organized, methodical, and analytical, you thrive in high more »

the role is to ensure the successful design, commissioning and maintenance of process cooling systems. Collaboration with sales and project team, providing support to service engineers and to liaise with suppliers to ensure optimal system performance. Key responsibilities and duties; Collaborate closely with the sales and project teams to … help design process cooling systems that meet customer requirements and can be effectively commissioned and maintained Develop comprehensive commissioning packs for new projects, providing clear instructions to the service team to ensure successful system commissioning Provide hands on support to onsite/over phone service engineers during … in commissioning process Work closely with suppliers to understand commissioning and maintenance requirements for their equipment, conducting factory visits to obtain necessary documentation for service engineers Collaborate with customers and internal teams to provide technical support, answer enquiries and offer guidance Conduct system performance evaluations, measurements and analysis to more »

Solihull Hospital for an End- Unit and Retail Team Leader. The catering team leader is responsible for the daily co-ordination of staffing and service delivery in their designated assigned areas across the catering department which include, In-patient feeding providing meals to all 6 ward areas/Retail … with all food Safety Legislation and the trusts HACCP procedures. To maintain daily audits and supervision of staff delivering a high level of Catering service to areas of the Trust (Ward & Retail services over Two outlets). Engage with customers in a friendly and professional manner handling all inquiries. … of the job Patient/Retail Catering (Substantive or UHB+) * Maintain excellent cleaning standards following cleaning schedules supplied * Provide high quality retail and beverage service to all customers * Communicate menus and promotions to customers, providing good customer service * Identify and report faults as required to department leads more »

We are looking to hire a Service Administrator to cover Maternity Leave with the possibility of a full-time position. We are looking for the right person to join our close-knit friendly team and help us develop and grow our business. Excellent customer service and attention … timely manner. Ensuring that all parts are in stock and set up for the Engineers to complete their jobs for the day. Updating the Service Manager and Factory Manager when parts are due to be delivered so the job can be scheduled and completed. Be pro-active and have … every day. Ensuring that all parts are in stock and set up for the Engineers to complete their jobs for the day. Updating the customer when the job is scheduled, completed and resolved. Manage our JobWatch system. Be pro-active and have the ability to self-manage. Promote the more »

transformation of complex Global enterprises. We are looking for passionate and hardworking individuals that to help drive the sales pipeline for our UK & global customer base. We embrace the opportunities of the future and work proactively to make good use of technology. As you can imagine, this means that … Provide regular updates to the Sales Manager on lead status and sales activities. Support senior sales executives in closing deals and achieving sales targets. Customer Relationship Management: Build and maintain strong relationships with new and existing clients. Provide excellent customer service to ensure client satisfaction and retention. more »

as the primary contact and co-ordination point for both customers and our field-based resources. They look after the various aspects of each service request, ensuring that individual customer requirements are met, that the most appropriate and timely resource are allocated to each task, and that any … recovery process. Booking jobs onto, and administering jobs within, our workflow management software. Ensuring that processes and procedures are always followed. Ensuring that agreed service levels are met for our customers/clients. Communicating with various stakeholders (Customers, Clients, Recovery Technicians etc.). - General Admin and housekeeping in working … environment. Other duties as required to support the aims of the business. Candidate Requirements: Able to remain calm under pressure. A Team Player. Good customer service/communication skills. Able to work in a disciplined manner. - Willing and able to learn new information. Computer literate and good competency more »

an established and client-centered IT reseller. Commutable locations Burntwood, Tamworth, Brownhills, Rugeley Job Specification: IT Administrator You will be responsible for configuration of customer equipment, including RAM installation, Microsoft Intune enrolment and logging activity records. Internal IT Administration and maintenance, including basic firewall maintenance and general software configuration. … vendor training and certification management to be able to provide support in these fields. Pre-sales support including product research and helping to resolve customer queries. Requirements: IT Administrator Experience within working in an IT related role Strong customer service skills to be able to resolve customer more »

we are looking for Previous experience of working within a Sales Operations, Contact Centres, Marketing or Sales team, or a good grasp of sales, service and marketing-based processes Excellent customer service skills, Excellent communication and problem solving skills Ability to thrive in a very busy, demanding more »

executing the pricing process for our customers. Pricing Analyst main duties Support with implementation of price and discount changes Implement PFEC (Plan for Every Customer) in line with corporate guidelines Maintain integrity of Item Pricing Groups to ensure accurate discounts by customer and part number Analyse impact of … quote follow-up analysis to drive win rate improvements Ensure pricing and quoting processes are well understood and applied consistently across the organisation Support customer service, field sales and division colleagues with any pricing related requests Experience/Skill Requirements Essential High proficiency in Microsoft Excel. As a … pivot tables and ability to combine data from different sources University Degree Advanced experience on Pricing Good experience of interaction with Sales Company's Customer Support and Sales Team Desirable Power Bi desirable Ability to work with Siebel I2O and JDE queries INDH more »

Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »

Field Service Engineer (Commercial Catering Equipment) located within the Midlands region (Home based). Join Our Team as a Food-Tech Wizard! What's on offer: A rare opportunity to join this thriving, forward thinking and dynamic company Highly competitive salary dependant upon experience Door to door pay Overtime … Company vehicle provided Mobile phone and tablet device provided 22 days holiday plus 8 bank holidays, with one day holiday added per year of service up to a maximum of 25 All test tools will be provided Secure business, operating mainly within schools, colleges, universities, hospitals, and large business … premises If you're an experienced commercial catering equipment technician who thrives on providing top-notch customer service, while also craving a healthy work-life balance, we want to hear from you! Perks Await : Competitive salary and benefits (£36K to £42K Basic Plus standby allowance and overtime depending more »

Are you a talented PowerApps developer? If you're ready to take on a dynamic role that leverages your skills and enhances customer service experiences, we have an exciting opportunity for you! The Role: As a PowerApps Developer, you'll be an essential part of our Specialist Technical … and provide technical support for M365, ensuring high-quality ICT services for internal and external customers. Additionally, you'll mentor colleagues to uphold excellent service standards. Key Responsibilities: Develop and implement PowerApps solutions tailored to business needs. Provide support for M365, addressing user issues and optimizing its functionality. Engage … environments, and business applications. Experience Required: ICT (Level 5) professional qualification or equivalent. Professional Management qualification (Level 5) or equivalent. ITIL certification in IT Service Management, or similar. Knowledge of Industry Best Practices like ITIL v4. Extensive hands-on experience in PowerApps development and M365 support. Join us to more »

of hardware, software, networking, and mobile devices. Excellent problem-solving and troubleshooting skills, with the ability to handle urgent issues calmly and efficiently. Exceptional customer service and interpersonal skills, with the ability to communicate effectively with executive-level stakeholders. Familiarity with audio/visual equipment and conferencing systems. more »

customers Assist with the onboarding and training of new Dealer partners ensuring a high level of competency, understanding of the Online Shop and quality service to our customers As such we would like you to have/be: Bachelors degree in marketing, Business Administration, or related field Strong understanding more »

for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsible Gambling is extremely important to us and our dedicated support team will help our … time basis working any five days from seven between 07:00-23:00. In return, we offer a competitive salary, generous bonus scheme, long service recognition and a wide range of other benefits. The starting salary for this position is competitive increasing to £28,330 per annum upon successful … and Experience Exceptional listening skills. Fluent/Native verbal and written communication skills in Spanish. Good communication skills in English. Motivation to put the customer first. Effective problem solver. Passion for adhering to policies and procedures. Willingness to learn. Ability to multi-task; with strong attention to detail. Displays more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

the company's objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilising capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. Experience required for the Project Engineer position Excellent written & verbal communication skills Excellent competency levels in more »

Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize more »

teams, you'll troubleshoot issues and deliver high-quality software solutions and services. Key Responsibilities: Pre & Post Sales: Uphold and enhance the standard of customer service excellence for Autodesk® products. Provide Pre-Sales consultancy support for Autodesk® Inventor, AutoCAD, Fusion 360, and Vault, including effective technical presentations and … part modeling, assemblies, sheet metal, static and dynamic motion analysis, routing, and iLogic applications. Offer telephone helpdesk support for the Autodesk® product portfolio. Manage customer account technical requirements to deliver a value-added service. Collaborate with the Sales team to identify and drive new business opportunities for Autodesk® products. more »

of explaining complex systems in simple terms and interacting effectively with all levels of the organisation. Strong problem-solving abilities with a proactive and customer-focused approach to addressing user issues and concerns. Excellent organisational and project management abilities to handle multiple priorities in a dynamic environment. Ability to … problem-solving skills, capable of managing complex system issues. Flexibility and adaptability to learn new technologies and software as required. A proactive approach to customer service to ensure user satisfaction and system efficiency. A demonstrated ability to identify opportunities for process and system improvements and take initiative in more »

Liaise with internal and external clients and assist with commercial enquiries. Key Responsibilities We are looking for someone to: Provide a front-line telephone service to both internal and external customers Ensure that all the client and operational requirements are met in a professional and efficient manner Maintain timely … accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure the collation, co-ordination and distribution … of the operational job packs Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line more »

infrastructure, data and voice network infrastructure; video conferencing technology; Firewall and gateway technology; Provide technical support assistance to projects as required; manage incidents and service requests, control and manage technical resources; provide escalation route for issues, minimise the impact of work undertaken on users and ensure technology is maintained … variety of network services technology Maintain standards for security of information Dealing and responding to complaints Delegating work Communicated with senior managers from a customer service perspective using written and oral methods Benefits: Lucrative Pension Package Generous Holiday Package Extensive Benefits Package Contact us for further Information What more »

a coaching approach and empower others to make decisions that lead to great outcomes. You are passionate about ensuring the business delivers a great customer service and experience. Seeking to understand how decisions impact the end user and asking questions to gain insight into the customer perspective more »

to prepare and manage the IT budget. Optimize costs while ensuring efficient operations. User Support: Address user queries and technical issues promptly. Provide excellent customer service to internal stakeholders. Technology Assessment: Evaluate new technologies and recommend their adoption where appropriate. Stay updated on industry trends and advancements. Disaster more »