1 to 2 of 2 Permanent Customer-Centric Approach Jobs in the West Midlands with Remote Work Options

will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide more »

Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and written communication skills with a customer-centric approach. Tools Familiarity: Experience with ticketing systems, CRM tools, and remote support tools. Independence: Ability to work independently, prioritize tasks, and manage more »